Arcserve Netware - Failed to flush tape driver buffer

[Dennis van Lunteren]

Hello.
Situation: Just installed Novell Netware 6-SBS, with SP3, on a Proliant ML350-G2, 1Gb with a internal DLT VS 40/80, firmware V051. On top of it I installed Arcserve Brighstor V7 with all available updates and patches.

During the backup I got the error: E1039 Failed to flush tape driver buffer - Drive or Media failure.

I tested the drive with HP_LTT and there it is working as designed. I also swapped the drive with another one, but that didn't help. I get the error with al tapes I'm using and the tapes are the correct ones and new.

Anyone any suggestions. I already searched all of the Internet (and I almost felt off).

Regards,

Dennis.

[Glenn Weavind_1]

Dennis: go to support.ca.com, and enter 1039 in the search panel. You'll find articles about the explanation, cause and fixes for this error.
BTW, why not use BrightStor Arcserve 9 rather than Arcserve 7 (aka Arcserve 2000).
Glenn.

[Dennis van Lunteren]

The solution for this problem can be found in the following aticle:

http://support.ca.com/techbases/as61/18034.html


Regards,

Dennis.