cannot access the web management interface

[soolean]

I cannot access the web management interface of the tape drive.

I logged in on Friday to give a clean, no problem. Today when I try to connect it keeps waiting and the page won't open.

I can ping the IP, what could be the problem?

[NarayanKK-SO]

@soolean

This could be due to the Library controller being busy or a buffer full situation. Perform a power cycle and continue to use the library. If the issue persist. Then try saving the library configuration, perform a factory reset, restore the config and continue using it. If the issue come back. We must check replace the Library controller and test it. 

This issue can also be caused due to the network. So ensure that there are no other devices using this IP or any issues with this network.

Hope this helps.

[soolean · Accepted solution]

Restarting the tape library fixed the problem.

[Sunitha_Mod]

Hello @soolean,

Perfect! 

We are glad to know the issue has been resolved and we appreciate you for keeping us updated.