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тАО02-21-2008 12:52 PM
тАО02-21-2008 12:52 PM
DATA PROTECTOR EXPRESS SCSI BUS ERROR
Backups run and then always stop after about 30% completion with an error : "The status of the SCSI bus is invalid"
I then have to cancel the failed job.
See attached screen shot jpg.
Have checked physical connections etc.
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тАО02-21-2008 06:45 PM
тАО02-21-2008 06:45 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
Check the SCSI driver, scsiport or storport.
If storport make sure you have the MS storport patch.
http://support.microsoft.com/kb/932755
If all that is fine, it may be a cabling or hardware problem. You could install the HP tape tools and run diags.
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тАО02-22-2008 11:40 AM
тАО02-22-2008 11:40 AM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
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тАО02-22-2008 03:39 PM
тАО02-22-2008 03:39 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
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тАО02-24-2008 12:05 PM
тАО02-24-2008 12:05 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
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тАО07-11-2008 02:00 AM
тАО07-11-2008 02:00 AM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
Best Regards
Marek
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тАО07-12-2008 04:08 PM
тАО07-12-2008 04:08 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
Try update to 3.5 SP2 and check if the issue remains
Best Regards
p.s SP1 has many problems this may be one of them
check if You even update to the newest version 4.0 of the DPX
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тАО07-13-2008 02:21 PM
тАО07-13-2008 02:21 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
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тАО07-13-2008 02:54 PM
тАО07-13-2008 02:54 PM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
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тАО09-04-2008 01:33 AM
тАО09-04-2008 01:33 AM
Re: DATA PROTECTOR EXPRESS SCSI BUS ERROR
I've the same issue.
Using DP 4.0 with LTO3 drive internal on AiO600 storage server and same SCSI adapter.
Moreover image installed is the latest version 1.4
several tests were performed:
- installed a W2K3 standard edition OS with DP and tests were ok.
- restored image Windows storage server R2 for AIO version 1.4 (latest update, driver and firmware) and test it but issue had appears again (the status of the SCSI bus is invalid).
- tested with LTT (Dev Perf 128GB with compression and 1Mb buffer size) and NTbackup (40 GB of data) and it worked fine. (FYI: RSM started for these tests).
- installed last update of DP (version 4.0): same issue.
It seems that problem exist since few months. Any news or any new fix, patch or something like that?
regards,