error message

[CA821179]

I am trying to backup my system and I keep getting the following error message. Unrecoverable hardware error-ref-05-12-23-00-40AO. I am using the 8gb tape backup on windows 98se, pent111.

[Rothery Harris]

Dear Mike,
Could we please have some more information about the tape drive and the backup application. ie is it a DAT8 DDS-2 tape drive or a Travan drive. Type of media would also be useful.

Rothery

[CA796503]

Mike,

Download the Tapediag.exe from the HP website to determine if the hardware is okay. This will require you to use a tape and will erase all information on that tape. It will also test the tape. I have ran into the same situation and I found out it was the tapes.

Roger

[CA821179]

The tape I am using is the TR-4 travan hp 4425. I tried using the diagnostic tool but I get the unrecoverable error in my original response. I need to find the driver EPATAP9X.MPD which HP says is on the shuttletech site and it isn't there.