HP Colorado Backup II problems

[Garry Moore_1]

I cannot get a consistent backup from my tape backup software (HP Colorado Backup II). I get different errors every week from "The backup device reported an unexpected error" (the most common) to "Error: An error occurred while writing the backup data". The errors are never consistent. Some weeks I will get four to five good backups; the next just one or two, sometime none. Very seldom does the same error come up on the same tape.

[BR702718]

Hi Gerry

I think there are problem with the datatranfer between ide controller and drive. If there a other drive connected at the same cable ?? --> remove it for testing.

You should do following too:
- set in BIOS by the IDE port, where the drive are connected, the PIO mode to 0
and disable UDMA
- update the FW
!!! If you use WinNT, Win2000, WinME or Win XP, you should update the FW in real DOS (bootable floppydisk).

I hope this are helpfull for you

bye
Stephan

[CA756694]

Might be media related ?

These tapes can get very sensitive when you don't retension them.

What sort of drive is it ?

cheers

John

[Garry Moore_1]

John,

It is an internal HP Colorado 5GB tape drive.

Thanks,
Garry