HPE StoreEver MSL4048: drive unload timeout Code: F5 95

[HabibAIB]

My Tape has been stucked in HPE StoreEver MSL4048 Tape Library, please help me how to eject the tape and resolved this issue, your kind reply will be very welcome .

Thanks 

Habibullah Salimy

[HabibAIB]

Hello Experts,

Any solution please.. 

Best-Regards,

Habibullah Salimy

[iamjawad]

Salam Habib,

Please try this,

Try the following steps, in this order, to remove the stuck tape.
NOTE: The tape drive must rewind the tape before ejecting it. This can take
as long as five minutes, depending on how much tape must be rewound.
Once the tape is rewound, the eject cycle will take fewer than 16 seconds.
The READY light flashes while the tape rewinds. Wait for the tape to finish
rewinding before attempting another operation.
Tape stuck in drive.
1. Attempt to unload the tape from your backup software.
2. Shut down the backup software and stop the operating system's removable
storage services. From the OCP, attempt to unload or move the tape to a
slot. 

3. Power down the unit, disconnect the cable from the drive, power up the
unit, and wait until the tape drive is idle or ready. From the OCP, attempt
to unload or move the tape to a slot.
4. From the OCP, attempt a force eject or emergency unload operation.

NOte: Inspect the tape cartridge that was stuck. Damage or
misplaced labels on the cartridge could have caused the load/unload failure.
Discard any tape cartridge found to have issues.

Regards,

JD