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Internal 8gb errors

 
CA1159730
New Member

‎07-20-2004 11:00 AM

‎07-20-2004 11:00 AM

Internal 8gb errors

Have been using cbII 8gb for several years on win 98 and all of a sudden I get the following error message anytime I try to backup or initialize using used tapes or a new tape.
Error: Unexpected media removal detected. (10-14-23-00-3A00)
Can you please tell me what I need to do?
Thanks,
Hal
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CA1156095
Advisor

‎07-22-2004 11:20 AM

‎07-22-2004 11:20 AM

Re: Internal 8gb errors

Try a drive cleaning cartridge. But it might be an actual drive problem. If you say you have used it several years, it may have already passed it's useful life.
I came, I saw, I clicked...
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Lewis Finch
Honored Contributor

‎07-23-2004 12:06 AM

‎07-23-2004 12:06 AM

Re: Internal 8gb errors

Hal, the proper procedure for cleaning this tape drive is to use the retension command in the software. run it a couple of times and then try the initialize command. Make sure your firmware version 2.08 If it still doesn't work, it has probably failed.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=12507&locale=en_US&taskId=135&prodSeriesId=63937&prodTypeId=12169&swEnvOID=20#37
"You can't lead the orchestra without turning your back to the crowd"
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