internal SCSI cmd failed with check condition Code: FC 0D

[vaistor]

Hi

I got this error restart does not help.
What should I do?

17.03.30 14:40:53.72  Libctrl task Error - HE: internal SCSI cmd failed with check condition
     Return status: 0x80 - command failed
     Global error code: 0xFC - HE: internal SCSI cmd failed with check condition
     Module error code: 0x0D, 13
     Command code: 0x15 - unload
     Task originator: 0x02 - CDB interpreter task
     Extender library specifier: 0x00 - master library
     Sub error type: 0x02 - SCSI sense data
     Data: SENSE KEY 00, ASQ 00, ASCQ 00
     Source element type.: 0x02 - storage slot
     Element number: 0x0D, 13
     Destination element type.: 0x04 - tape drive
     Element number: 0x01, 1
     Component ID type: 0x02 - medium PVT (barcode)
     Component ID: EOP251L4

[Torsten.]

What library model is it?

[tapelibraryfixr]

Fc is the error u gave, mentions updating firmware to latest, doubt that will fix it.

0D - Error during rotation4 to slide position

looks like a picker related issue, maybe blocked

[vaistor]

Library MSL 2024

[vaistor]

Last installed firmware version: 6.50/3.20e

[tapelibraryfixr]

the error log looks like a unload issue, can u manually remove a magazine and see if there any blockage inside

[Jfcapule]

hi,

has anyone solve the issue? the tape was stuck on the drive.  tried moving the tape but no luck.  drive status is unloading.

thanks

[tapelibraryfixr]

Hi

you could try taking the drive out of its sled and powering it up and pushing the eject button on the front of the drive, if that doesnt work then i would get the drive fixed or replaced. you may have a snapped tape.