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Libctrl task Error - HE: sled position not found

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Libctrl task Error - HE: sled position not found

Good afternoon . Please help to solve the problem, it appeared after upgrading firmware.

18.02.07 13:08:52.58  Libctrl task Error - HE: sled position not found 
     Return status: 0x80 - command failed 
     Global error code: 0x9B - HE: sled position not found 
     Robotic movement error: 0x3B - unable to locate magazine slot positions 
     Current command: 0x14 - scan with range 
     Task originator: 0x02 - CDB interpreter task 
     Extender library specifier: 0x00 - master library 
     Source element type.: 0x04 - tape drive 
     Element number: 0x01, 1




Re: Libctrl task Error - HE: sled position not found


The best means is to use the user guide and verify

1. Power down the MSL.
2. Reseat the power supplies and drives.
3. Open magazines and inspect that all tapes are in their slots if any stuck in picker arm, remove and place it in mail slot.
4. Power it up and check.
Else get a case raised, get latest logs and start troubleshooting. If firmware was upgraded find out what was original code and then the version it was updated to.

If it helps please notify us.

Anitha S
I am a HPE employee

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