LTFS Configurator Start Service Failed (Error 0x42C)

[yinlong_w]

When I try to create a mapping for my tape, it shows this error message:https://1drv.ms/i/s!Are9IrUs8AuygeY0I3FUkezrnAGq3A?e=NGh8FM 

Does anyone know how to solve it, thanks

[NarayanKK-SO]

@yinlong_w

This looks more like an application issue. Did you try uninstalling the application and reinstall it again ? Make sure to install it with Admin permission by using the "Run as Administrator" option. 

Hope this helps.

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[yinlong_w]

@NarayanKK-SO i have reinstalled with the admin permission, but it still have error

[Mr_Techie]

@yinlong_w 

The error code 0x42C is usually happens because the service account being used to start the service doesn't have the correct permissions or the credentials are incorrect.

Please check the Service Account Credentials and verify the Service Account Permissions.

Hope this helps. Let me know