StoreEver Tape Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

MSL2024 LTO7 "Drive Broken"

 
Highlighted
New Member

MSL2024 LTO7 "Drive Broken"

 Hi

I see error code: f3 51 on screen of lto that explained the "drive broken"! what should i do.

I found that the code means: "Elevator movement to home sensor failed"

I am newcomer!! Please Help me.

thanks

3 REPLIES 3
Highlighted
New Member

Re: MSL2024 LTO7 "Drive Broken"

I am newcomer!! Please Help me.

Highlighted
Acclaimed Contributor

Re: MSL2024 LTO7 "Drive Broken"

Consider to call HPE support.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Highlighted
HPE Pro

Re: MSL2024 LTO7 "Drive Broken"

Hello @frzn 

For an explanation about the error codes seen on front panel pleae refer to  MSL Error codes list.

Some basic checks:

1. Verify there are no obstructions to the robot/picker assembly. 

2. Remove magazines, reseat tapes. 

3. Check if the drive has a tape loaded. Attempt to unload the same and move it to the mail slot. Power cycle the MSL and check if issue recurs.

Further tests may need to be run to confirm robot or drive issues. You may refer to the document list below for additional troubleshooting.

 Document List for MSL 


I work for HPE

Accept or Kudo