OEM software

[Michael Nevill]

I have a HP Pavilion, DV1000 I bought from Staples and my software that came with the systems has been misplaced. Is it possible to get it replaced? I need to wipe my system and start over because of a virus.

[Kimberly Kissel]

I have a similar situation with a DV9000 laptop and lost OEM software. I too need to know who to contact as I had little luck when calling HP.

[D Wong]

Hi Kimberly:

You can download the CD image for Data Protector Express 4.0 SP1 software from the below website.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=1144272&prodNameId=1144275&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=co-65936-1


However, you need to purchase a HP tape drive product in order to register your Data Protector Express and get a permanant software license key at the below website.

https://webware.hp.com/welcome.asp

Dave W.