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problem with C5683A

 
CA1228188
New Member

‎12-22-2004 08:59 AM

‎12-22-2004 08:59 AM

problem with C5683A

I have a SureStore DAT 40e (C5683A), it don't pass the test and eject the tape (new tape). I've downloaded the last firmaware (C305) but the error continues. I want to know, how can I downgrade version of firmware (only for test) and if is possible run calibrate script for this model.
Thanks
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meloni
Honored Contributor

‎12-22-2004 09:44 PM

‎12-22-2004 09:44 PM

Re: problem with C5683A

You can downgrade the firmware, but you need a special password for this.
You need to open a call with the HP Support Center and explain your problem, they could then give you a temporary pwd for the downgrade.
I don't think you can recalibrate a DDS4 drive, script is just for DDS3.
You can try to clean several time with a new cleaning cartridge and see if the problem desapear
marino
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If everything is under control, you are going too slow (Mario Andretti)
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