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09-07-2023 05:38 AM - last edited on 09-20-2023 07:12 PM by support_s
09-07-2023 05:38 AM - last edited on 09-20-2023 07:12 PM by support_s
Problems to updating LTO-5 Store Ever 3000 firmware to Z6ED
I am a small business owner operator. I purchased a Half Height Ultrium 3000 drive with my Fujisu Primergy Server.
It have used it with Iperius Backup archiving software. Since a powerlost and Shutdown from UPS the Drive do not work. Tape will be load but it spoel and don't load properly. For stop i Forced Eject by hold Button.
I suspect this is because the current (OLD!) firmware, Z64D is causing problems. I see that there is a more recent firmware for this drive on the HPE website - Z6ED. I am unable to download by using HPE LTT. New Firmware are availeble and Token will be create but if i try download it's not going on.
Is there any way to update to the Z6ED firmware? The drive is in excellent condition.
LT&T reports
Product ID : HP Ultrium 5-SCSI [HALF-HEIGHT]
Format : LTO-5 (w/r), LTO-4 (w/r), LTO-3 (r)
Firmware : Z64D/Standalone (Ver 017.867, Date 2013/03/21-14:00)
SKU number : EH957-60006
Serial number : **Confidential info erased**
Type : SAS
OBDR : Supported
WORM : Supported
Device Analysis : Passed with Warnings
version: V27.08.2019
Firmware rev Z64D is out-of-date for Ultrium 5-SCSI as of Fri Nov 13 19:00:00 2015; update to rev Z6ED.
There were 20 rules and 141 subrules checked.
Device Analysis completed, and warnings have been reported.
Tape Alert : Forced Eject, Lost Statistics
Offtrack margin : Great margin
Channel variation margin : Not available
Head life : Great margin, 97% life remaining
Reposition life : Great margin, 99% life remaining
Load/unload life : Great margin, 91% life remaining
Cleaning tape requested : No
Drive Usage Drive
Power on time : 2824 days, 19 hours, 36 minutes
Tape Pulled : 648.2 full volume equivalents
Tape Metres Pulled : 41898819 metres
Load/unload cycles : 6,469 (8% of expected life)
Duty cycle : 5%
Power cycles : 4,833
Cleans : 5
Firmware upgrades : 0
Native data volume read/written (last 4 tapes) : Unused
Event Log
Power-On Count: 4833
000000:01:34.316443 |Tape_unloaded_ok
000000:01:28.963235 |ADC Tape Alert Flag ForcedEjectId set
000000:01:28.963225 |SSC Tape Alert Flag ForcedEjectId set for port DM_IDTI_PORT
000000:01:28.963205 |SSC Tape Alert Flag ForcedEjectId set for port DM_IAMI_PORT
000000:01:28.963195 |SSC Tape Alert Flag ForcedEjectId set for port DM_IADI_PORT
000000:01:28.963175 |SSC Tape Alert Flag ForcedEjectId set for port DM_AMI_PORT
000000:01:28.963165 |SSC Tape Alert Flag ForcedEjectId set for port DM_ADI_PORT
000000:01:28.963145 |SSC Tape Alert Flag ForcedEjectId set for port DM_ACI_PORT
000000:01:28.963135 |SSC Tape Alert Flag ForcedEjectId set for port DM_SCSI_PORT
000000:01:28.963115 |Forced_eject_has_been_activated
000000:01:28.962406 Unload |Starting to unload tape
000000:01:28.960998 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_IDTI_PORT
000000:01:28.960988 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_IAMI_PORT
000000:01:28.960968 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_IADI_PORT
000000:01:28.960948 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_AMI_PORT
000000:01:28.960928 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_ADI_PORT
000000:01:28.960918 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_ACI_PORT
000000:01:28.960898 |SSC Tape Alert Flag LostStatisticsId cleared for port DM_SCSI_PORT
000000:01:28.960878 |Tape_unloaded_ok
000000:01:24.565194 |Write Protect sensor changed state to 1 (1 = Protected, 0 = Not Protected)
000000:01:23.333446 Unload |Starting to unload tape
000000:01:23.331418 |Drive_ready_for_operation
000000:01:16.234285 FrtPnl |Forced Eject Button pressed
000000:00:12.358680 | (SN): _9_4_2_3, NOTE: No Barcode recorded in the CM
000000:00:12.358660 | (SN): _3_0_7_6
000000:00:12.358641 | Cartridge SN: _2_2
000000:00:12.358541 |Loading Tape of format: eUltriumGeneration5, type: eWriteReadCartridgeGen5
000000:00:11.072377 |ADC Tape Alert Flag LostStatisticsId set
000000:00:11.072357 |SSC Tape Alert Flag LostStatisticsId set for port DM_IDTI_PORT
000000:00:11.072337 |SSC Tape Alert Flag LostStatisticsId set for port DM_IAMI_PORT
000000:00:11.072327 |SSC Tape Alert Flag LostStatisticsId set for port DM_IADI_PORT
000000:00:11.072307 |SSC Tape Alert Flag LostStatisticsId set for port DM_AMI_PORT
000000:00:11.072297 |SSC Tape Alert Flag LostStatisticsId set for port DM_ADI_PORT
000000:00:11.072277 |SSC Tape Alert Flag LostStatisticsId set for port DM_ACI_PORT
000000:00:11.072267 |SSC Tape Alert Flag LostStatisticsId set for port DM_SCSI_PORT
000000:00:11.072247 |Power_on_with_tape_loaded
000000:00:07.138091 |Write Protect sensor changed state to 0 (1 = Protected, 0 = Not Protected)
000000:00:05.005514 Eject |Eject Button pressed
000000:00:04.828690 Info |Drive has just initialised. Reason: Hard_Reset
000000:00:04.828680 |Clock tick time period is 9990 ns
000000:00:04.828660 |Firmware variant 00000009h
000000:00:04.828620 |Hardware variant 80030400h
000000:00:04.828600 |Code publication revision _Z_6_4_D
000000:00:04.828590 |Code revision number 17867
Power-On Count: 4832
000000:01:23.351438 |Tape (Media) Error Cleared - the Media Error LED and Tape Alert flags have been cleared
000000:01:23.351088 |ADC Tape Alert Flag LostStatisticsId cleared
000000:01:23.351048 |Tape_load_started
000000:01:23.349640 |Drive_ready_for_operation
000000:00:12.445723 | (SN): _9_4_2_3, NOTE: No Barcode recorded in the CM
000000:00:12.445703 | (SN): _3_0_7_6
000000:00:12.445693 | Cartridge SN: _2_2
000000:00:12.445583 |Loading Tape of format: eUltriumGeneration5, type: eWriteReadCartridgeGen5
000000:00:11.159410 |ADC Tape Alert Flag LostStatisticsId set
000000:00:11.159400 |SSC Tape Alert Flag LostStatisticsId set for port DM_IDTI_PORT
000000:00:11.159380 |SSC Tape Alert Flag LostStatisticsId set for port DM_IAMI_PORT
000000:00:11.159370 |SSC Tape Alert Flag LostStatisticsId set for port DM_IADI_PORT
000000:00:11.159350 |SSC Tape Alert Flag LostStatisticsId set for port DM_AMI_PORT
000000:00:11.159340 |SSC Tape Alert Flag LostStatisticsId set for port DM_ADI_PORT
000000:00:11.159320 |SSC Tape Alert Flag LostStatisticsId set for port DM_ACI_PORT
000000:00:11.159310 |SSC Tape Alert Flag LostStatisticsId set for port DM_SCSI_PORT
000000:00:11.159290 |Power_on_with_tape_loaded
000000:00:07.139130 |Write Protect sensor changed state to 0 (1 = Protected, 0 = Not Protected)
000000:00:04.821737 Info |Drive has just initialised. Reason: Hard_Reset
000000:00:04.821717 |Clock tick time period is 9990 ns
000000:00:04.821707 |Firmware variant 00000009h
000000:00:04.821657 |Hardware variant 80030400h
000000:00:04.821647 |Code publication revision _Z_6_4_D
000000:00:04.821627 |Code revision number 17867
I would like to be able to continue to use it.
I would appreciate any help with this.
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09-11-2023 03:27 AM
09-11-2023 03:27 AM
Re: Problems to updating LTO-5 Store Ever 3000 firmware to Z6ED
Hi CertMobile_GmbH,
Please refer this link which may help you.
Note: An active warranty or support agreement covering StoreEver must be linked to your HPE Support Center profile to access this firmware.
Regards,
Shiva_JR
Please mark as 'Accepted solution' if my post worked and award the 'Kudos'.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-19-2023 06:26 PM
09-19-2023 06:26 PM
Re: Problems to updating LTO-5 Store Ever 3000 firmware to Z6ED
I have sent a prvate message. Please respond to it.
Thanks
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-28-2023 08:42 AM
09-28-2023 08:42 AM
Re: Problems to updating LTO-5 Store Ever 3000 firmware to Z6ED
Hello @CertMobile_GmbH,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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12-06-2023 12:40 AM - last edited on 12-07-2023 12:47 AM by Sunitha_Mod
12-06-2023 12:40 AM - last edited on 12-07-2023 12:47 AM by Sunitha_Mod