Tape Library is slow with Backup Exec 12.5

[Keith Kozer_1]

I recently installed an HP StorageWorks 1/8 G2 Tape Autoloader with an Ultrium 1760 tape drive. It is using a HP Single Channel Ultra320 PCI-E SC11Xe Host Bus Adapter. I am using Backup Exec 12.5 for Windows. The perfomance is very slow (165 mb. per min.).
Any suggestions ?

[marsh_1]

hi,

try using the library and tape tools to diagnose the problem first (its free !!) , post back if nothing is found.

http://h18006.www1.hp.com/products/storageworks/ltt/index.html?jumpid=reg_R1002_USEN


hth

[CraigV]

I've noticed that too, but on 11D. What you need to do is check that you are using the Symantec drivers for your device. Sometimes Backup Exec either loses connection to the drive, or performance drops significantly.
I've also pushed up the Buffer size (per device) to 1MB (previous versions showed 1024K). After stopping/restarting the services, it has normally cleared up matters.
You can check other factors like speed of network cards, times that your jobs run etc. I start all our jobs at 6PM across all our sites.
Lastly, a restart of your autoloader might clear some performance issue up.
The 1/8 G2 is a terrible device. We had 10 fail last year, 4 this year already, and are replacing them with MSL 2024s.