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тАО12-15-2005 03:25 AM
тАО12-15-2005 03:25 AM
PLEASE HELP!
Solved! Go to Solution.
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тАО12-15-2005 03:33 AM
тАО12-15-2005 03:33 AM
Re: Ultrium 960 on DL380 G4 NW6.5
Which HP/Adaptec SCSI HBA did you try (HP PN would be nice).
Can you clarify what cables and terminators you are using? They both need to be U320 rated.
HP engineering
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тАО12-15-2005 03:38 AM
тАО12-15-2005 03:38 AM
Re: Ultrium 960 on DL380 G4 NW6.5
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тАО12-15-2005 03:43 AM
тАО12-15-2005 03:43 AM
Re: Ultrium 960 on DL380 G4 NW6.5
If the tape drive is on a dedicated SCSI bus, it does not require a terminator. When the
cable is connected to the SCSI-IN connector, the enclosure provides active termination.
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тАО12-15-2005 04:13 AM
тАО12-15-2005 04:13 AM
Re: Ultrium 960 on DL380 G4 NW6.5
As you mention, the drive will auto-sense only a single cable on the lower port and automatically terminate, and therefore not require a terminator.
> 284688-B21 is the HBA.
From the go/connect website:
284688-B21 - Dual-Channel Ultra3 SCSI HBA *
*Please ensure the adpu160m.sys driver Version 6.1.640.100 or higher (available from www.compaq.com/support) is used in this configuration.
Which driver version do you have?
> HP Cable that came with the external Drive.
Do you have the part number from the cable and the length? The quickspecs only list the connection type (HD to VHDCI).
Can you install and run HP Library and Tape Tools (www.hp.com/support/tapetools)? If you can, collecting a support ticket would be very useful, as it will show us the drive SCSI logs.
FYI, LTT on Windows provides a nice GUI. On netware it has a command shell interface. You would want to select the device, run the support tool ("support"), and then save the support ticket to a file.
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тАО12-15-2005 05:36 AM
тАО12-15-2005 05:36 AM
Re: Ultrium 960 on DL380 G4 NW6.5
Adaptec Driver 1.8.3M (E)
Cable length is about 2M. I not at the servers location now but will provide the cable PN once I have. We have swapped with three different SCSI cables so we know it is not a bad SCSI cable.
Also, LTO 960 works perfectly in a Windows enviorment.
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тАО12-15-2005 05:54 AM
тАО12-15-2005 05:54 AM
Re: Ultrium 960 on DL380 G4 NW6.5
Thanks for the additional details. I understand the concern about installing the diagnostics, and needing to do that at a better time.
Also, thanks for the cabling info.
When you say that it works fine with Windows, is that one the same system and drive you are having the issues with, or on a different set of hardware?
Lastly, have you opened up a support case with HP yet? If so, I can use that to formally escalate this issue to the drive engineering team.
- dave
HP Engineering
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тАО12-15-2005 06:03 AM
тАО12-15-2005 06:03 AM
Re: Ultrium 960 on DL380 G4 NW6.5
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тАО12-15-2005 06:48 AM
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тАО12-15-2005 06:51 AM
тАО12-15-2005 06:51 AM
Re: Ultrium 960 on DL380 G4 NW6.5
Case Number 3213172329