J4115A vs INTEL PRO 1000 Cannot establish link

[sistemisti]

I have a server with Intel Pro 1000 (gigabit ) connected to J4115A module on HP 4000 switch whith C.09.16 firmware .
No way to establish link

Good idea is welcome
Thanks

[Jorge Pons]

Hi

First, I try to connect to any 100BaseT port. If this one failed, change cable, be sure not crossover cable.
If it works, look for the switch configuration port, speed, enable port, etc...

Regards

Jorge

[Shayne Heidemann]

The Pro 1000 is a 10/100/1000 from memory, have you tried locking down the adapter to only support 1000. Autonegotiation is not always reliable between vendors..

Standards, what are they....

Cheers

[sistemisti]

Yes, we have tried all the possible configurations.

[Arimo Laine_2]

Hi.

Test the thing this way:

- Make sure you truly have the latest driver for the NIC
- Set both the NIC and the switch port to 1000FDx
- Connect the cable. Do you get a link led at all?
- If not, move the module to a different slot, configure to 1000FDx again and test again. Do you get link led?
- If not, try with another similar NIC, if possible. Do you get a link?

Then take a telnet or console connection to the switch, start to log the session, go to Main Menu > Diagnostics > Command prompt and give commands:

version
history
print browse
show port status
print log -a

Then save the session log and call the networking support.

Please note that with Win98/2K/XP you canNOT log a telnet session, so you must use hyperterminal instead. Or try out Tera Term Pro (http://hp.vector.co.jp/authors/VA002416/teraterm.html).

HTH,
Arimo

[Tim Durack]

Unfortunately the J4115A 1000-T module was released before Gig copper was fully ratified as a standard.

J4115A connected to J4115A will link at 1000/Full, but you need a J4115B module to support any other Gig interfaces.