Procurve Manager 3 doesn't recognize Hp5300 modules

[Bergonzoni]

Hi, I have a problem with last licensed version of PCM3 (C.03.00.106).
Switch is HP J4850A ProCurve Switch 5304XL with firmware version E.10.23.
PCM doesn't recognize HP J4852A XL 100-FX MTRJ module in slot D, I can't find Ports from D1 to D12 in Switch Port-list.
I tried to re-discover Switch with bad results.
This problem prevent me to monitor the status of ports of this module.
Do you have idea to solve this problem?
Thanks!

[Mohammed Faiz]

That firmware is quite old, have you considered trying an update?

[René B. Hansen]

For some reason I decided to check up on this and noticed that I have the exact same problem.

PCM3: C.03.00.106 (autoupdate 5)
5308xl: E.11.10
with the J4852A module in slot D

seems to rule out old firmware.

-Rene

[Javed Padinhakara]

a) can you share the output of
"show int bri" of the ports in D slot
b) also the log file Disco*.log located at the \logs\ folder
and
This might possibly throw some idea..

[Bergonzoni]

Hi, this is output of show int brief:
Status and Counters - Port Status

| Intrusion MDI Flow
Port Type | Alert Enabled Status Mode Mode Ctrl
----- --------- + --------- ------- ------ ---------- ----- -----
A1 100/1000T | No Yes Down 1000FDx MDIX off
A2 100/1000T | No Yes Up 1000FDx MDI off
A3 100/1000T | No Yes Down 1000FDx Auto off
A4 100/1000T | No Yes Up 1000FDx MDI off
A5 100/1000T | No Yes Down 1000FDx Auto off
A6 100/1000T | No Yes Up 1000FDx MDIX off
A7 100/1000T | No Yes Up 1000FDx MDIX off
A8 100/1000T | No Yes Down 1000FDx MDIX off
A9 100/1000T | No Yes Up 1000FDx MDIX off
A10 100/1000T | No Yes Up 1000FDx MDIX off
A11 100/1000T | No Yes Up 1000FDx MDIX off
A12 100/1000T | No Yes Up 1000FDx MDIX off
A13 100/1000T | No Yes Down 1000FDx MDI off
A14 100/1000T | No Yes Up 1000FDx MDIX off
A15 1000SX | No Yes Up 1000FDx off
A16 1000SX | No Yes Up 1000FDx off
B1 100/1000T | No Yes Up 1000FDx MDIX off
B2 100/1000T | No Yes Up 1000FDx MDIX off
B3 100/1000T | No Yes Up 1000FDx MDIX off
B4 100/1000T | No Yes Down 1000FDx MDIX off
B5 100/1000T | No Yes Down 1000FDx MDIX off
B6 100/1000T | No Yes Down 1000FDx Auto off
B7 100/1000T | No Yes Up 1000FDx MDI off
B8 100/1000T | No Yes Down 1000FDx MDIX off
B9 100/1000T | No Yes Up 1000FDx MDI off
B10 100/1000T | No Yes Down 1000FDx MDIX off
B11 100/1000T | No Yes Down 1000FDx MDIX off
B12 100/1000T | No Yes Down 1000FDx MDIX off
B13 100/1000T | No Yes Up 1000FDx MDI off
B14 100/1000T | No Yes Up 1000FDx MDIX off
B15 100/1000T | No Yes Down 1000FDx Auto off
B16 100/1000T | No Yes Up 1000FDx MDI off
C1 10/100TX | No Yes Up 100FDx MDIX off
C2 10/100TX | No Yes Down 10FDx Auto off
C3 10/100TX | No Yes Down 10FDx Auto off
C4 10/100TX | No Yes Down 10FDx Auto off
C5 10/100TX | No Yes Down 100FDx Auto off
C6 10/100TX | No Yes Down 10FDx Auto off
C7 10/100TX | No Yes Down 10FDx Auto off
C8 10/100TX | No Yes Down 10FDx Auto off
C9 10/100TX | No Yes Down 10FDx Auto off
C10 10/100TX | No Yes Down 10FDx Auto off
C11 10/100TX | No Yes Down 10FDx Auto off
C12 10/100TX | No Yes Down 10FDx Auto off
C13 10/100TX | No Yes Up 100FDx MDIX off
C14 10/100TX | No Yes Up 100FDx MDIX off
C15 10/100TX | No Yes Up 100FDx MDIX off
C16 10/100TX | No Yes Up 100FDx MDIX off
C17 10/100TX | No Yes Up 100FDx MDIX off
C18 10/100TX | No Yes Up 100FDx MDI off
C19 10/100TX | No Yes Up 100FDx MDI off
C20 10/100TX | No Yes Up 100FDx MDIX off
C21 10/100TX | No Yes Up 100FDx MDI off
C22 10/100TX | No Yes Up 100FDx MDI off
C23 10/100TX | No Yes Up 100FDx MDIX off
C24 10/100TX | No Yes Up 100FDx MDIX off
D1 100FX | No Yes Down 100FDx off
D2 100FX | No Yes Up 100FDx off
D3 100FX | No Yes Up 100FDx off
D4 100FX | No Yes Up 100FDx off
D5 100FX | No Yes Down 100FDx off
D6 100FX | No Yes Up 100FDx off
D7 100FX | No Yes Up 100FDx off
D8 100FX | No Yes Up 100FDx off
D9 100FX | No Yes Up 100FDx off
D10 100FX | No Yes Up 100FDx off
D11 100FX | No Yes Down 100FDx off
D12 100FX | No Yes Down 100FDx off

I have a file of 10 Mbyte of compressed log and I don't know how send you this file.

[Bergonzoni]

In attach logs!
Regards