Update switches using Procurve Manager

[fmoreira]

Hi,

I'm trying to update the firmware of several HP Procurve switches using Procurve Manager 2.2, but it always gives an error:

Event Details

Event type:
PCM Event
Received from:
Software Update
Date received:
Tue Aug 14 11:47:54 BST 2007
Date acknowledged:
Event has not been acknowledged.
Severity:
Major
Event Description
172.20.40.30 RCVD error:1, msg: File not found

Can anyone help me?

Thanks!
Fernando

[imdavies]

Fernando I am having the same problem, to see the reply I receieved follow the link below to my post.

There has been some reconfiguration on our network this summer and I need to check internet and ftp access is available on my server you may need to do the same.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1157620

[imdavies]

Fernando,

Does your PCM server have two NICs or use a VPN (multi homed).

I have just found some info about setting the IP address PCM attaches itself to.

Check out the PCM Getting Started Guide.

ftp://ftp.hp.com/pub/networking/software/59908849-1105.pdf

If you have another TFTP program or something else using the TFTP port you may also have a problem with PCM.

[imdavies]

Fernando,

I have resolved this problem on my switches by doing the following:

Disable Windows TFTP in Services Snap in

Restart PNM Service in services snap in

I do not yet know what effect disabling the Windows TFTP service will have as it is part of the windows deployment system, but it means I can update the thirty switches more easily.

I hope this helps

Ian

[fmoreira]

Ian,

I'have TFTP that it's causing the problem.

Thanks!
Fernando