By Swapnil Bahekar, product manager, HPE GreenLake
The dashboard is a unified, intelligent, and proactive view of events in a hybrid cloud environment that allows IT teams to quickly identify, troubleshoot, and remediate issues, ultimately helping to enable the health and performance of IT resources and systems.
Businesses today rely more than ever on IT. If a mission-critical application goes down it can disrupt operations, affect customers, or even compromise data security. In short, it can cost a business real money. In a recent survey, IDC found that for most organizations, the cost of one hour of downtime impacting a revenue-generating production service is $100,000 or more.
So organizations have a powerful incentive to minimize downtime. But doing that can be challenging for a number of reasons:
- Operations teams have too many tools to watch and correlate inputs from.
- Correlating issues and inputs that span technology boundaries can be complex.
- Alarm fatigue makes it hard to recognize which signals matter.
- IT teams need an expert in each of the many technologies they use.
Integrating artificial Intelligence or predictive analytics for IT operations (AIOps) is emerging as a key enabler for businesses addressing these challenges. Enter the HPE GreenLake cloud and its wellness dashboard, built on the technical foundation of a pioneering AIOps product, HPE InfoSight.
Our wellness engine collects substantial telemetry signals from HPE storage arrays and servers. It then applies advanced machine learning and predictive analytics to generate correlated wellness events across your technologies. These wellness events notify you of potential vulnerabilities in your HPE devices, including latency, remaining space, issues with a power supply, or any condition that might affect your HPE technology stack. Combining a unified view across your IT stack with intelligence powered by AI and machine learning, our wellness dashboard can help you optimize performance, minimize downtime, and drive operational efficiency.
The engine can also automatically create support cases for eligible wellness events, transforming the support experience by getting HPE experts working to solve your problem before you even know you have one. This underlying engine powers our cloud-based wellness dashboard and gives you a unified view of wellness events and automatic support cases.
You cannot overstate the importance of AIOps in infrastructure management today. Leveraging advanced analytics and AI-driven capabilities, our wellness dashboard empowers you to proactively monitor, optimize, and troubleshoot your IT infrastructure with ease. Our roadmap focuses on delivering greater customer value by increasing the dashboardโs coverage across HPE products and services.
Weโre also working to enable you to customize the dashboard so you can view information in the way thatโs most meaningful to you. Our vision is to establish the IT wellness dashboard as a single place for you to get and act on insights across HPE IT ecosystems, from the underlying infrastructure layers up to applications and services layer. This holistic visibility across your IT stack in a single, unified interface will enable you to troubleshoot and remediate issues more effectively, allowing you to be more agile and innovation-focused while reducing operational overheads.
Learn more about the wellness dashboard by logging into the HPE GreenLake cloud.
Swapnil is a product manager at HPE, where he focuses on enhancing the support experience on the GreenLake platform. With a solid background in product management, Swapnil brings extensive expertise in developing impactful products for both users and businesses.
You can follow Swapnil on LinkedIn.
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