disappearing licenses

[Tom Barnes_2]

new domain 3 months old - server 2003 enterprise edition. two other servers running 2003 and two running server 2000.

Twice now, my licensing information has dissapeared. seems to have dissappear about a month after the information has been entered/re-entered.
Am I an idiot and forgot to do something? Can't figure this out.

first time i thought it was just a random fluke. Second time i became worried.

any ideas?

[Jon Finley]

It would appear then, that you are somehow losing or deleting the CPL.CFG file found under Windows\System32 (this file holds your license information).

http://support.microsoft.com/kb/883399/en-us

Jon

[Tom Barnes_2]

thanks for the link.
the file states it was created 9/28/05. which is when i first started the domain.
could the replicating service somehow be overwriting it? perhaps, because of the mixed environment. I am also running terminal services on on a 2000 server, and running the licensing for such on the domain controller (same as windows licensing).
I guess i'll probably just wait and see if it disappears again. I just don't want to come into work one day and everyone complain they can't get on.
tom

[Tom Barnes_2]

Update: has happened again. looked at the logs and discovered that they are disappearing upon system reboot.

however, they did not always do this. happened after 10/16. did not do this before then. this was a mere couple of weeks after the domain had been up. Can't for the life of me think of what i may have installed or changed at this time. very likely may have changed some gp. folder redirection settings comes to mind.

also getting DNS errors after reboot.

any ideas?

[Jon Finley]

See if the following article applies to your problem:
http://support.microsoft.com/kb/895151/en-us

additional info:
http://support.microsoft.com/kb/883645/en-us
http://support.microsoft.com/kb/555034/en-us

Jon

[Tom Barnes_2]

thanks jon,
only windows licensing is affected. Terminal Services licensing stays intact. the other 2003 computers have no problem reaching the domain controllers licensing service. the win2000 servers however always have errors in the event log, but the licenses show up under MMC licensing on the particular server.

did a restart just earlier and the licensing stayed intact. I looked at the DNS logs and there was one error (6072). In the prior instances when the server was restarted and licensing was lost there were 4 additional DNS errors(3 @ 4004;1 @ 4015). related to active directory

[Jon Finley]

hmmm... the articles that mention 4004, 4015 appear to be related to resolution and the active directory database.

One solution was to change resolution order around.

Server A
Server B

Current resolution order:
Server A
Server A
Server B
Server B
Server B
Server A

Reverse this to:
Server A
Server B
Server A
Server B
Server A
Server B

Jon

[Jon Finley]

Well... that came out ugly. The spaces got striped out.

Server A
Server B

Current resolution order:
Server A
-- Server A
-- Server B
Server B
-- Server B
-- Server A

Reverse this to:
Server A
-- Server B
-- Server A
Server B
-- Server A
-- Server B

Jon

[Andrea Giorgi]

Hi guys!

Maybe you've got a different issue than mine, but it happened something similar to me with a win2k3 standard edition on a proliant ML350 G4.

In my case, I noticed it was sufficient to restart the license logging service and all the licenses suddenly reappeared.

I'm using the following workaround which works well: I've changed the starting order of some services and added some dependeces.
Now:
1)Netlogon waits for DNS to start
2)Windows time waits for Netlogon to start
3)License logging waits for Netlogon to start

Maybe you don't need the second but i had an issue in which windows time didn't start correctly at startup.

i hope this can help you!
andrea.