NIC driver fails to start after install-reboot

[davidc_2]

hello,

installing cp008415.exe (NC373i nic driver for DL385 G2) succeeds but after the required reboot the NICs fail to start. I can disable, then enable them in Device Manager or reboot again and then they work. I need this update to run as part of an ADS task sequence which gets messed up due to the NICs failing after reboot.

anyone know whats up with this? It did the same thing on both a windows server 2003 standard and a windows server 2003 enterprise box. The enterprise box is sp2, not sure on the other at the moment.

[Lmm_1]

There are different files included on that .exe. Basically you need to make sure that you got the Virtual Bus Driver 4.1.5 and the NDIS 4.1.3 driver properly installed.

You can check the installation log under C:/cpqsystem/log

It might be related with the virtual bus driver installation failing, you can try deleting a file called sys from C:\windows\system32\drivers\ and then run the package again.

Another recommendation will be deleting respective .inf file for that particular device and then running the package, not sure how the .inf file is called on your machine but you can find it on the registry key for the NC373i, it should be oemX.inf

rgds,
lmm

[davidc_2]

thanks, LMM

I just started working with HP hardware so just making me aware of that install log alone is a BIG help. Thanks.