CommandView XP 1.8b

[Subhas R. Reddy]

Folks,

I am trying to install CommandView XP 1.8b on Windows 2000(SP4) PC and the installation is failing with the error the JRE V1.4.2 is not installed. I have installed JRE V1.4.2 on this PC and it is there. I have uninstalled and reinstalled in case the original installation was corrupt.

Any ideas?

Thanks,
Subhas

P.S. This thread has been moved from General to Storage Area Networks (SAN) (Enterprise). - Hp forum moderator

[HGN]

Hi

This link from HP has information hope this may be of some use

http://h20000.www2.hp.com/bizsupport/TechSupport/Resource.jsp?locale=en_US&taskId=110&prodSeriesId=64820&prodTypeId=12169

Rgds

Gopi

[Bill Rothanburg · Accepted solution]

I had the same problem when I installed command view 1.8. The installation was checking for version "1.4.2" and I had installed "1.4.2_03".

Remove the JRE you have installed and install the version at http://java.sun.com/products/archive/j2se/1.4.2/index.html. You should be able to install the update version after CommandView is installed.

Bill

[Subhas R. Reddy]

Bill,

Thanks for the tip. I had installed 1.4.2_06 assuming the newer the better. I did not realize that the application was specifically looking for 1.4.2 and will not accept older one or newer one. Very frustrating. It is working now.

Thanks,
Subhas