how to screen shot commandview gui on remote XP window?

[Hanry Zhou]

I am using "remote desktop connection" to start up CommandView gui, and wanted to screen shot the gui, but it won't let me do it. I am getting error "The clipbook service is not avaliable from Terminal server remote session"

the clipbook services are alrady started on both sides.

Could anybody please let me know any solution?

[Ivan Ferreira]

What about the famous PRINTSCREEN or ALT+PRINTSCREEN, SHIFT+INSERT

[Hanry Zhou]

That is exactly what I did, and that errors are as the result of that.

[Ivan Ferreira]

Have you tried running in "no full screen mode", that is, select a resolution lower than your desktop resultion, then try PRINTSCREEN.

See also:

http://cutecomputer.wordpress.com/2007/01/03/howto-copy-paste-between-local-and-remote-desktop/

[Mynor Aguilar]

why don't you access CommandView via HP system management?

https://ip_remote_server:2381

from there you can access command view, and take your screenshots without using terminal server.

just an idea....

regards,
Mynor Aguilar

[Hanry Zhou]

Ivan,

Please advice, how do I change to "no full screen resolution", should it be done on my local comuter or remote?

I have already tried that thread, no help.


Vinor,
I can not use that URL, because the ip is private, we have to use remote desktop connection to get in.

[Ivan Ferreira]

Using remote desktop connection (client side) select options, display and there you can change the resoluion.

[Hanry Zhou]

The resolution is already set to the lowest now....

[Hanry Zhou]

Anybody has the same problem?

I tried everything suggested here.