Unable to login to HPE Support

[KMcDonald21]

I can login to any other part of the site without issue. But when I hit the HPE Support site I get the following.

Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

[Parvez_Admin]

Hello @KMcDonald21 ,

Sorry to hear that you are having trouble accessing HPE Support site. Do you have any screenshot of when you get the error and also the link you are trying to access.

[SeanB1979]

I'm getting this same error. I also received it months ago. Pretty bad to have updates completely broken from such a large company. Totally unable to download updates for any proliant server.

[mjawad]

Hi, Below error appears while i try to login to support page. Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

Sign Out

[test1122]

Same issue. here. This is nerve wrecking. 

[bsysadmin]

Same issue here. Can't believe this is HP.

[Sunitha_Mod]

Hello @test1122 @bsysadmin 

Thank you for writing to us. We regret the inconvenience caused. 

 We suggest utilizing the link here and create a support ticket, so the concerned team can quickly look into it and someone from the team will reach out to you.

[Arivoomathi]

Unable to login to HPE Support

I can login to any other part of the site without issue. But when I hit the HPE Support site I get the following.

Request Error

HPE regrets to inform you that we are unable to act on your access request at this time due to technical issues with user validation we are currently experiencing.

To proceed please submit a site support request for assistance and we will help you shortly.

[Sunitha_Mod]

Hello @Arivoomathi, 

Thank you for writing to us. 

We regret the inconvenience caused. We suggest you please follow the mentioned link and submit the support request so that the respective team will check and someone from the team will reach out to you.