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08-03-2023 02:14 PM
08-03-2023 02:14 PM
API Warranty Check... available?
Hi community. I'm wondering if at the end the API Warranty Check was released or not. If it was: Where I can get acces to it?
Best regards
erenfue
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08-04-2023 05:54 AM
08-04-2023 05:54 AM
Re: API Warranty Check... available?
Hello
Thank you for your interest in the Warranty Check API. At this thime the API is not released to customers.
Please find, you are still able to check the warranty status of your assets using the Warranty Check Tool in the HPE Support Center.
Thank you for your ongoing interest and we look forward to sharing this new API once ready.
Regards!
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08-07-2023 11:59 AM - edited 08-07-2023 12:00 PM
08-07-2023 11:59 AM - edited 08-07-2023 12:00 PM
Re: API Warranty Check... available?
Thank you for your answer. Do you know if there is any estimated date for releasing it? Warranty tool is fine when you have a couple of servers, but when you have hundredds of them you need something that supports you on doing massive queries.
Thansk in advance
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08-08-2023 03:31 PM
08-08-2023 03:31 PM
Re: API Warranty Check... available?
Hello
Thank you for the feedback.
At this time we are conducting the pilot and we will need that to conclude before the API can be releaseed GA. There is no release date that can be shared at this time.
Once available GA, there will be Stakeholder communications passed to the HPE Support Center users.
Thanks!
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03-19-2024 03:06 AM
03-19-2024 03:06 AM
Re: API Warranty Check... available?
Hello,
When will be the API available again?
3rd party apps that were using it before are still not able to use it again.
Regards
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03-19-2024 07:09 AM
03-19-2024 07:09 AM
Re: API Warranty Check... available?
Hello,
When will this API be available or is there another method to open a support case to do so? I find it rediculous that i need to check 200+ servers 1 by 1 in your warranty check tool in the Support Center.
Thank you.
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03-20-2024 08:42 PM
03-20-2024 08:42 PM
Re: API Warranty Check... available?
Hello.
The Warranty Check Product Management team are currently evaluating the timing for general release of the API, as part of ensuring the API can scale effectively in terms of performance, availability, and stability. Your post will be passed on to the Product Management team along with user details. If further information is needed, our team will reach out to you.
Regards,
Vajith
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
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03-21-2024 04:26 AM
03-21-2024 04:26 AM
Re: API Warranty Check... available?
I have been looking for this info as well.
The other piece i am looking for is a direct url to look up warranty info for a device. I used to be able to include thje serial number in the url and it would go directly to the warranty page. Now i have to go to the main page and enter in a serial number.
I need this for my field ops and lifecycle teams. A way to make it easier for them to look up warranties.
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03-21-2024 10:34 AM
03-21-2024 10:34 AM
Re: API Warranty Check... available?
https://support.hpe.com/connect/s/?card=wc
This is the closest direct URL you can get for the warranty check tool. Its incorporated in the HPE Support Center
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04-03-2024 12:07 AM
04-03-2024 12:07 AM
Re: API Warranty Check... available?
Hallo! We would also need this API to manage lifecycle efficiently... we were relying on the public warranty page before it was put behind an auth wall, and we were really hoping that the REST API would have been made available in a shorter timeline after that. Is there anything we could do as customers to support this effort?
Best regards
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04-04-2024 04:40 AM
04-04-2024 04:40 AM
Re: API Warranty Check... available?
Patiently awaiting this as well for some time now
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05-13-2024 03:02 PM
05-13-2024 03:02 PM
Re: API Warranty Check... available?
Add me to the list of IT engineers that need this information programmatically.
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05-14-2024 08:46 AM
05-14-2024 08:46 AM
Re: API Warranty Check... available?
Add me to the list.
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07-15-2024 02:50 PM
07-15-2024 02:50 PM
Re: API Warranty Check... available?
Add me to the list.
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07-16-2024 07:43 AM
07-16-2024 07:43 AM
Re: API Warranty Check... available?
Add me to the list. I've been waiting for a while for this.
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09-05-2024 08:02 AM
09-05-2024 08:02 AM
Re: API Warranty Check... available?
We are strongly interested, there are any news ?
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10-15-2024 02:07 PM
10-15-2024 02:07 PM
Re: API Warranty Check... available?
I have hundreds of HP printers in my CMDB I'll quit retire before I have to run each individual serial number manually. Kind of a shame too that Dell has an API available for their customers, but HP can't..
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10-18-2024 12:08 PM
10-18-2024 12:08 PM
Re: API Warranty Check... available?
sign me up too!
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10-23-2024 06:39 AM
10-23-2024 06:39 AM
Re: API Warranty Check... available?
+1
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10-25-2024 02:29 PM
10-25-2024 02:29 PM
Re: API Warranty Check... available?
+1
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11-04-2024 09:20 AM
11-04-2024 09:20 AM
Re: API Warranty Check... available?
Any updates on the release of this endpoint?
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11-12-2024 03:26 AM
11-12-2024 03:26 AM
Re: API Warranty Check... available?
We would also like to have access to the API, to automatically check all HP warranties on all our workstations
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11-21-2024 03:10 AM
11-21-2024 03:10 AM
Re: API Warranty Check... available?
there are API available for HPE partners?
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11-21-2024 01:08 PM
11-21-2024 01:08 PM
Re: API Warranty Check... available?
So it's been over a year since this post was originally made, and many months since there's been any HPE response. Can you tell us anything about this vital feature that was unceremoneously removed years ago with no thought at replacement? My company has close to 1500 PCs/Laptops that have almost entirely been made up of HPs, but this issue has dragged on so long that it's the primary reason management has decided to go with Dells, because our inventory management software hasn't been able to tell us the warranty expiration date for years so we can easily replace the machines in a timely fashion without having to manually check them one-by-one and manually enter the details into the inventory management software.
Making warranty lookups has difficult as possible for an end user and 1000x so for an IT professional was a perplexing move....
Any updates?
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11-22-2024 02:22 AM
11-22-2024 02:22 AM
Re: API Warranty Check... available?
Correct. I have also not heard that a public api is available again to check the warranties.
Cheers