UnableToProcess,html

[TruWrecks]

I heard that Gen 10 SPP ISOs should be available now without a service contract,

I have a Gen 10 DL325 that I am trying to download any SPP newer than 2021 and all I get is a file called UnableToProcess.html.

https://myenterpriselicense.hpe.com/cwp-ui/product-download-info/708FAK6lPQ38CKHrMcMcl9wS0DfS2Qn38Ctr4mLmRnOeR6OSsRgC7K8LVRTBhNoZ/-/support_center?saAuth=NcwVj3wWEWeEfEmu6Z2HaTqIcEgb6XRsZwBkavG991o4focCoQv664i1Iy%2BQ5eAYf%2FX8uI0%2FjB%2Bca%2BsEqAT%2Fm4QV4AagtoOeM7Zqpg%2Bf5hK719hEQL%2Fdw40kxVdPThhQVHUNDLGXn4qg2qJysC%2BSvynMKKafa0XA02PYYgrd4rS%2FLO5L9I9JNEpdFlrWEexKYoaQcnUXSK8wxTYuMWmcItj1UMr9zsQdMe... 

I have tried several different SPP dates. Tried it on 2 different computers. I have tried with IE and Firefox. Even the curl link has the UnableToProcess.html file in the command. I am logged in to my support acccount. My DL325 is 4 ears old and currently does not have a service contract. It is privately owned. Not a business.

I am primarily concerned with getting the firmware on the embeded HBA upgraded from V5.0. I am running SSDs on that HBA and they would be more stable on a newer firmware, I have the latest firmware for that HBA but it will not install it in ILO. The compsig keeps failing.

Any suggestions would be helpfull. 

[Thaufique_Mod]

Hello ,

Thank you for posting.

We regret the inconvenience caused. We have shared the details with the relevant team, and someone will be in touch with you regarding the issue.

[Aus-A-Lot]

Getting the same thing on this URL

https://myenterpriselicense.hpe.com/cwp-ui/product-download-info/SINGLENODE_GEN10_SYS/-/sw_free

[Thaufique_Mod]

Hello @Aus-A-Lot,

A case is created with case number: 5393622665, the support team will get in touch with you and assist you further on this.