Nimble Storage Upgrade to 6.1.2.700 from 6.1.2.400 fail

[nimblesanguru]

Upgrade to 6.1.2.700 from 6.1.2.400 failed with message "Upgrade to the version is not supported"

The same version is updated to Nimble HF40 for the DR Nimble.

No hardware issues ,

can i try force precheck and force update ?

[buzzsubash]

Hi,
This happens when there is a deny list on the array, against the target version, 6.1.2.700 in this case. Can you hover mouse over the deny list details from software downloads page and share a screenshot? Are you seeing any bug ID ? starting with AS- 

Also, you cannot force an update.

[support_s]

System recommended content:

1. Array Upgrade (Online) - HPE Nimble Storage HFxx to HPE Alletra 5000 | Upgrade Arrays (HF40, HF60)

2. HPE Alletra 6000, NimbleOS Release Notes Version: Array OS 6.0.0.500

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[nimblesanguru]

Dear Subash,

Thanks for the reply. I am not able to check from the downloads. 

There is no bug id. Also is there any way that i can check from the logs ?

No information. related to deny list.

[buzzsubash]

Thanks for the screenshot.
Can you please click download once again and see if it shows anything ?

[nimblesanguru]

Dear Subash,

No nothing seen.

[buzzsubash]

What happens when you click download? Please share a screenshot

[nimblesanguru]

The download is greyed out.

[buzzsubash]

Understood..

In your first screenshot, it says current version is 6.1.2.400 and in the second, it shows 6.1.2.700. Are they two different arrays ?

Anyways, please DM me the serial number of the array

[buzzsubash]

Hi @nimblesanguru 
Do you have an update on this to share? Were you able to update Nimble OS?

[sped022]

Did you solve this problem? I have the same symptoms.