460 Ultrium 1/8 Autoloader - Part #'s and Firmware

[Mr. Dean]

Does anyone know if there is a firmware update for these drives, I cannot find one anywhere.

And does anyone know what the 5x5 product/part # would be for these drives?

[Mohammed Ali_2]

Hi Mr. Dean,

Have a look at this firmware

ltt_ssl_oct03.exe (2.6 MB)

more information for this software:

This file contains a self-extracting bundle of Library and Drive firmware files for the HP StorageWorks DLT1 1280 Superloader, HP StorageWorks SSL1016 DLT1 Autoloader, HP StorageWorks SSL1016 SDLT 160/320GB Autoloader, and HP StorageWorks SSL1016 Ultrium 460 Autoloader. HP StorageWorks Library and Tape Tools (HP L&TT) must be used to download firmware to the autoloader devices.

I hope I've helped.

Mohammed

[Mohammed Ali_2]

Mr. Dean,

This is the link

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US〈=English+%28US%29&pnameOID=342090&prodSeriesId=316063&prodTypeId=12169&basePartNum=COL4398&locBasepartNum=co-14652-3&os=Microsoft+Windows+2000&tech=Firmware++Bundle

Good luck

[CA713937]

Rather than downloading the firmware bundles (which have multiple versions of firmware and occasionally are not quite up to date), just install HP Library & Tape Tools (www.hp.com/support/tapetools). You'll need it anyway if you want to update firmware. In LTT, use "File -> Get files from web" to grab the latest firmware for the autoloader and the drive.

[CA713937 · Accepted solution]

Your autoload should already have the latest firmware (N12r & F78V/OEM18). There have been no firmware updates since product release.

For part numbers:
AA927A = 1/8 Ultrium 460 HP StorageWorks 1/8 Ultrium 460 Tape Autoloader

And here's the quickspecs:
http://h18006.www1.hp.com/products/quickspecs/11841_div/11841_div.html

It doesn't hurt to get HP Library & Tape Tools installed, and get familiar with it. In fact when you run it, it will automatically check the web for firmware updates for you.

[CA713937]

> Have a look at this firmware
> ltt_ssl_oct03.exe (2.6 MB)

Sorry Mohammad, that is the firmware for the SSL autoloader, and not the 1/8 autoloader. They also use different variants for drive firmware.

As I mentioned above, there are no firmware updates for the 1/8 460, so we have not posted a firmware bundle yet for this product. When there is new firmware, we will post a bundle with the old and new code.

FYI, the firmware bundles are for those that can't use LTT with internet connectivity to grab the files directly.

[Mohammed Ali_2]

Hi David,

Thanks for your great input and for correcting me. I mysels wasn't sure about the firmware (that's why I wrote "Have a look at this").

Very much appreciated.

Mohammed

[Mr. Dean]

Thanks Dave, Mohammed. I didn't think there were anymore updates but I just wanted to be sure...I figured the default firmware would at least be posted to download again (to reflash if necessary). I haven't tried looking in L&TT's (get firmware from the web)feature. It slipped my mind.


But you still wouldn't know the 5x5 replacment part #? I found AA927A as the standard model #...but that's it.

[Munir_1]

If you select â get file from webâ in L&TT, under â Firmware tapeâ , it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download th

[Munir_1]

If you select â get file from webâ in L&TT, under â Firmware tapeâ , it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download th

[Mr. Dean]

Thanks, was there something else you were trying to say there? Your sentence kind of just stopped..

[Munir_1]

If you select "get file from web" in L&TT, under "Firmware tape", it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download the firmware??

(Sorry! I am not sure what happened to my last post.)

Munir!

[Mr. Dean]

I guess not yet. I'm sure one will come out soon, and hopefully with a 5x5 replacment # too. :\

[CA713937]

Munir,
> If you select "get file from web" in L&TT, under "Firmware tape", it will not show any firmware there for this drive to flash it with.

I'm not sure why you are saying this. I previously explained that Get files from web will show the latest firmware (N12r & F78V/OEM18). I just hooked one up and verified they both show up.

> Is there anywhere that you can download the firmware??

Yes, if you can't use the LTT "Get Files from Web" because your server/system running LTT is not connected to the internet, you can use ftp from an appropriately connected machine. Here's the path:

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/

[Munir_1]

This is exactly what I was looking for.
The LTT was connected to the internet, I donâ t know why it was not showing, but that ok, I found it in the FTP Site

Thank you Dav

[CA713937]

> And does anyone know what the 5x5 product/part # would be for these drives?

I don't think there will be a 5x5 part number. On the Compaq side of things, there are 6x3 numbers. It looks like the spares part is setup in the Compaq system.

AA927A spare = 352504-001

[Mr. Dean]

Hey thanks a lot Dave, you've answered everything.

[CA713937]

> I figured the default firmware would at least be posted to download again (to reflash if necessary.

Just thought I'd make a comment on "reflashing". I've yet to see a product where the firmware became corrupted, and needed to be flashed. Every tape & library product I've worked on since 1982 has a checksum on the firmware. If it doesn't match, the code won't run.

The only thing reflashing really does is:
1) reboot the device. For a DDS drive, that might help get out a tape when the drive was otherwise locked up. You could accomplish the same thing by cycling power.
2) clear logs. This is usually a bad thing, because it removes history that could be useful in looking at past failures.
3) On a few products it clears odometer values (e.g. power-on hours), which also is undesirable.

So, I don't recommend "reflashing" code.

> The LTT was connected to the internet, I don't know why it was not showing...

Send us the LTT eventlog and support ticket if the problem is repeatable (send to ltt_team@hp.com).

[CA713937]

> Hey thanks a lot Dave, you've answered everything.

Not quite ...

If you really want a 5x5 PN, the 6x3 spares part number references the following 5x5 part: AA927-63002

[Mr. Dean]

May I ask how you find these numbers?

[Mr. Dean]

If I check Partsurfer, I cannot find that 5x5 number.

[CA713937]

Yes, that particular part number is not customer orderable.

As the product (AA927A) is a whole unit replacement, there aren't really any orderable customer parts (other than accessories like the cable, teriminator, cleaning tape, and media).

Are you looking for a part number to order an exchange unit?

[Mr. Dean]

yes

[CA713937]

>> Are you looking ...
> yes

OK, I'll research that.

[Mr. Dean]

thanks again