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07-28-2024 08:07 PM
07-28-2024 08:07 PM
Hello,
My client has an HPE Proliant BL460c G9 E5v4 Blade server that is showing the below error message on blade 3.
From the IML we still see that the server is having a critical fault
Server Critical Fault (Service Information: Power On Fault, Processor, Processor 2 (01h))
Note: I have already replaced the system board and both cpu for that blade
Any solutions?
Solved! Go to Solution.
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07-29-2024 04:17 AM
07-29-2024 04:17 AM
Re: HPE Proliant BL460c G9 Server blade Issue
Dear AJ44
As per your given instruction it seems to issue with system board, how ever you already mentioned that there is MBD already replaced by you. So please try to power on the server with minimum config. Only 1 PROC, 1 DIMM, no additional PCI card or mazenin card. If system getting same issue then need to replace system board. Please restart magement controller once before doing the activity. If power on please incluide rest of hardware one by one.
for further assistance, don't hesitate to ask. I'm here to help!
To troubleshoot further, you can check these documents:
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04444029
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04443553
Thanks & Regards...
Rabindra
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07-29-2024 07:16 PM - last edited on 07-29-2024 11:01 PM by Sunitha_Mod
07-29-2024 07:16 PM - last edited on 07-29-2024 11:01 PM by Sunitha_Mod
Re: HPE Proliant BL460c G9 Server blade Issue
@rabindra11sharm Thanks,
I have already done the minimum troubleshooting by removing the PCIs, DIMMs, proc, etc and inserting the blade back into the enclosure but still it fails to boot. Not even getting POST.
The only thing is the restarting of the management console was not done. So I'm still stuck with this issue.
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07-30-2024 03:44 AM
07-30-2024 03:44 AM
Re: HPE Proliant BL460c G9 Server blade Issue
Dear AJ44
restart OA. insert blade into enclosure and check. if still issue persist. then need to replace system board.
Thanks & Regards...
Rabindra
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07-30-2024 04:04 PM
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07-30-2024 10:01 PM
07-30-2024 10:01 PM
Re: HPE Proliant BL460c G9 Server blade Issue
Hello @AJ44.
That's Awesome!
We are extremely glad to know the problem has been resolved and we appreciate you for keeping us updated.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
