No WiFi on NX9500 :-(

[Rudolph Compart]

It appears to me that I have no wireless card installed in my brand new notebook that I received today. No broadcom anything. Click the button, nothing. Is there any way to tell if they even installed a wireless card without physically opening up the computer? I know I ordered it with one. Ay help would be great.

[Kelly Nelson_1 · Accepted solution]

Ditto here!
I've tried everything, but nothing shows up in the Device Manager, nothing looks disabled in the BIOS...

[Terhorst]

Hi,

I have a version with a button for bluetooth (above the keyboard). If bluetooth is of also wifi doesnt work

Regards,
Alexander

[Dave_166]

I received mine today (a PR040UA) reseller model - no wireless, even though the specs clearly state it's supposed to have it.

My CDW reseller called HP and they told him that the first several hundred batches had a 'manufacturing defect' and no wireless circuitry was installed.

'Defect' is an understatement, now I have to wait 3 more weeks for another and hope they build it with all the components I paid $2500 for.

Dave