Pavilion TX1000 Wireless Card Vanish !!!

[rmohal]

Same here. HP has asked me to send the laptop to them for repair. It is an hardware issue. Cost of repair is 300 bucks because it is out warranty. There is no problem with wifi card as i have tested it by replacing the card with a brand new card. It is differnt story now that I have to return the new card as if was of no use.
DAMN!!

[kdenilson]

i contacted local HP in Hongkong. No reply.

I fill in online form in HP saying that I am from Hongkong. They transfer my case to Taiwan and Taiwan technician said updat driver, bios, all shxt things. Lastly, they said they need to seee the labtop becoz of hardware issue. Then they told me to contact Hongkong.

I email to labtop_en@support.com.hp, people from north america reply me that they know my concerns but TX series is not problem in their list. They cannot help anymore. Then they said I should find local HP.

HP really so care their customers. HAHAHAHA what a joke.

[angomg]

Here too, I have a tx1220us, it worked fine for 16 months and this week wireless just dissapear, it doesn't list anywhere, I have it working with linux for last 10 months. I have a Win XP partition and sometimes wireless comes back but in linux nothing seems to bring it back, it just is not there.
I have had cheaper laptops than this one working fine for years, this problem should be fixed by HP without charging anything, they sell this laptop with a hardware flaw. I will be calling support at least to increase the amount of reports on this model.

[rmohal]

They admitted to me that it is a hardware chipset issue. Wireless card is alright. I am shipping them the laptop without hard drive. it is costing me lot of money.

[#5]

They admitted to me that it is a hardware chipset issue. Wireless card is alright. I am shipping them the laptop without hard drive. it is costing me lot of money.

So that's what they said it was "hardware chipset issue? I shipped mine out already.. there probably going to switch it out with another motherboard and it will break 2 weeks later lol

[kdenilson]

anybody can help me ?

i email to HP all over the world. they told me to find local. i talk with local manager for long time. but they force me to goto repair center and give $ for repair (becoz out of warranty) . What can i do now ?

i am really upset because it is definitely a defected production from HP !!!

who can help me ?

[#7]

Has anyone returned there laptop 3 times or more and HP offered them a replacement laptop yet? Because I sent my out last week (TX1000) waiting for it to come back however reading some of you post.. people are having the same problem when they got there laptops back... just curious if HP actually replaces the laptop with something new/referb... Thanks.. good luck people with these piece of crap laptops! =)

[JSU_1]

I own a Pavilion tx1000 and my wireless went from blue to red exactly 3 days after my warranty expired. How convenient for HP. Without internet access I was stuck using tech support via phone. But, of course, before I could speak with someone I had to pay $49. Tech support acted like I was the first person with this problem and made me go through a few exercisesâ update BIOS, remove and then replace wireless card, etc. and then completely restore my computer. Stupid me believed them and spent the past 48 hours backing up and restoring my computerâ when I called tech support w/ a question about the restore process the guy told me that I only paid to ask questions about my wireless problem and I could not ask questions that were not directly related to the wireless issue. I called back hoping for a nicer tech support person but got a sales pitch to purchase other HP items, and when I called back again to speak with a different person I got another sales pitch. Fourth callâ ¦I was told I need a new wireless card and I could buy one through HP or go to Best Buy. I went to Best Buy today and the guy at Geek Squad said that the part I was told to buy is only manufactured and sold by HPâ I donâ t understand why HP tech support sent me to Best Buy! My latest call-- demanding a refund for the $49 for wasting my time and money. I bought a Linksys USB wireless adapter so I can at least access the internet nowâ ¦how do I figure out what is wrong with my wireless???

[carlos andres cortes n]

Eventually your comp will die, donâ t waste money on a new wireless card. Read all post

[C Roper]

Same problem with me since this morning 28/10/2008. Mine TX 1220us bought in USA thirteen months ago. Used as a spare laptop in my Lisbon flat probably used 30 hours since new.
Symptoms
1. Turn on computer all lights on ok. Hard drive noise & light on for a couple of seconds.
2. The blank screen!
3. Fan running all else ok
(Checked power supply removed battery etc but no joy!)
Like all the rest of us I was shocked to see the common HP Tx1000 problem on this forum thread & the lack of interest from HP technical support.
Anybody else out there with same problem please join this thread to exert pressure for a solution

[rmohal]

I had the same exactly same issue. I has posted the message about it yesterday. Not sure where did it disappear. Turn on the laptop, hear moving parts for like three second and then everything including laptop display becomes quite.. blank screen, no message, all lights on. That'z it. Does not go beyond that.
Called them, they say it looks like motherboard issue. Why does all this problems show up exactly one year after purchase right after warranty expires? Seems like bad way of making money. I had same issue with my Motorola cellphone. It died exactly after its manufacturer warranty expired.
I am doomed and so depressed. I am really worried about my critical data.

[IonutC]

I have a tx 1000 and right after a year when my warranty expired , screen went blank can't even hear the HDD running. Anyway I send this laptop to "The Source" due to mailing problems (HP does not provide any mailing services for Ontario) and they told me that I have to pay 475 $ (motherboard down. Never gonna buy any HP product in my life.

[Astrogirl7]

Same problems with my tx1000. Started with wireless LAN going out at one year old. Another 10 or so months later, display wigged out had to power off and on several times before it recovered. After the third time of same problem within about 2 weeks, laptop won't recover. I bought a new battery thinking it might fix the problem. A few tries with the new battery and now the thing won't even do the harddrive light flash thing. The lights flash once and then immediately shut off. It acts like a dead battery, but does the same with or without battery and whether or not I let it charge.

C'mon people! What are we going to do about this?! We can't let HP get away with this crap!

[Christopher Dagdag]

hi guys, i'm currently using a dv6105us, the dv6000 series... a few months ago, i also started to lose my wireless device... i was trying to figure out why, but to no avail, i have decided to purchase a usb wireless card that a few days later when suddenly my computer wouldn't turn on... turns out my video was dead (built-in nvidia)... bought it to hp in manila, and they said it was the video, and since it's integrated, the whole board had to be replaced, USD550... well, i couldn't come up with that much money.. so i decided to bring it somewhere else, i bought it to a place where i had my brothers old notebook repaired, and they said they just had to repair the video, which means using a hot air to resolder it back... well it cost me USD80 for it, and it worked... and, when i got the notebook, and started testing it, my wireless was back!!! so, in conclusion, i'm not sure if the wireless disappearing act has something to do with the video, but as of now, that's my speculation... if any of you guys also experience the faulty video a few weeks after the wireless issue... let's hear it out....

[ben101]

I've got the exact same problems.

I suggest everybody email HP's CEO

[Realtor R]

Get a wireless adapter, USB or otherwise.

[#17]

Okay got my laptop (tx1000) back from HP repair.. they replaced the motherboard... so how long do I have until WIFI goes out again? lol... Oh hey Realtor if a laptop comes with a WIFI card install already its NOT a fix when you have to spend extra money to buy another wifi adapter to make it work!

[Wayne Sallee]

@ sguerra923

It will only take a few months before you will start noticing symptoms of the new motherboard being bad.

They are all bad. They are still replacing them with bad motherboards.

I got a black marker and blacked out the HP name on the cover of my laptop. I don't want anyone to see my HP laptop, and make the bad decision to buy one too.

Wayne Sallee
Wayne@WayneSallee.com

[kdenilson]

sorry , everyone, i give up calling HP becoz they just told me to pay to pay to pay for repairing.

i end up with buying samsung R560. it is 100times better then this tx1000 . hp is crap and i wont buy any labptor from this company in my life.

[Wayne Sallee]

@ kdenilson

Even though you went and bought a new computer that was not made by HP to replacy your HP make HP fix your computer anyway. Don't let them get away with it. Wait a little while, and then start bugging them again to make them fix it.

Wayne Sallee

[kdenilson]

hi wayne

i had talked with the case manager already and i expressed my dissappoinment within our commuication around 30 mins. He repeatedly said that they did not find any other 1 case the same as me in Hongkong. He said if his computer does not shows any record of the problems of wifi and dead. Therefore , he told me that I MUST pay for repairing.

I do wanna to get my HP tx 1000 fixed. But what can i do besides talking to the HP case manager ?

(p.s. I also emailed to the CEO of HP and his secretary answered that my email would be transferred to relevant dept. But after around 2 weeks, i do not get any reply till now.

[Dinh Dinh]

Well ! HP now more good for everyone now ! I always but any computer from HP , But now I have a problem like everyone here. wireless no more work and then I call hp tech. they tell me need to repair with cost was $398 . So funny , New computer now only $500 . Well , I have some laptop and use 3 years already. but never have problem like this. Well I bought hp just 1 year and someone in here just few months. wireless broken . hhhhhhhhmmmmmmmmmmm better way never buy hp , If you buy it you need buy guaranteed 5 years. hihihihihi. damnnnnnnnn hp

[BHD2786]

My tx1219us internal wireless adapter vanished a week ago...

Was told by HP that there was no issue and that i need to pay for support

I purchased my laptop 14 months ago

I have done everything i have found as far a drivers...restore..everything!!!

my wife has a dv2000 i installed my wireless adapter out of my laptop into hers and it worked fine...

its like the adapter has no power..

Hp needs to fix this issue like they did the dv6000!!!!!

[rmohal]

Welcome to party. My tx1000 had same problem. It is a motherboard issue. HP may charge from 300 to 400 bucks for fixing it.

[#25]

I FOUND THE SOLUTION!!!!!!!!! YESS!!! TIP COMING SOON!!