HP 3PAR 8200 virtual Service Processor Service State is Degraded AgentXfer directory full

[Cloudcover]

we are getting this error > "HP 3PAR virtual Service Processor Service State is Degraded error with AgentXfer directory full”

Not sure how to proceed or steps to do to resolve this

I appreciate any gurus out there who can help or have had this problem before and how it was resolved

Thank you

[support_s]

System recommended content:

1. HPE 3PAR Service Processor Software 5.x Release Notes

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[giladzzz]

Hi

Usually the best way is to install a new service processor

and not to troubleshoot the old one

Regards

[Cali]

This usually happens when the Call Home stops working, the SP can't get rid of the files it needs to send, and the disk space fills up.
So first I would check to see if Call Home is working properly (Firewall?) and then see if the waiting queue gets smaller.
If it can't be solved that way, reinstall as @giladzzz  wrote.

But if the Call Home doesn't work again, it'll be the same again next week.

Cali

[support_s]

Hello,

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