V-class memory part number

[Francesca Caruso]

HI admins.
A little question: how can I get V-class's memory part number without shutdown the server? We have a failed bank and our techician ask us the part number to order new bank.

Thanks in advance.

Francesca

[melvyn burnard]

wel you could refer to:
http://partsurfer.hp.com

[Stefan Farrelly · Accepted solution]

Theres 2 types of memory cards on a V class;

for non-SCA configurations (1-8GB of RAM) 128MB DIMMS are part number A3732A and 256MB DIMMS A5082A

For SCA configurations (for systems from 8GB to 128GB of RAM) 128MB DIMMS are part number A5199A and 256MB SIMMS A5085A.

You can see your DIMM size using xstm (do an info on the memory icon).

[Stefan Farrelly]

I forgot to add; you should have an electronic or paper copy of your HP hardware support contract. Your memory part numbers which you purchaed are listed on there.

[Francesca Caruso]

Thanks!
I've 4 Gb of RAM and the DIMM situation is:
Note: The first letter in all DIMM slots start with a "Q" (i.e. Q0B0).

MC
Slot Configured and Slot label for each DIMM (MB)
---- ------------------------------------------------------------------
0B0 2B0 1B4 3B4 0B1 2B1 1B5 3B5 0B2 2B2 1B6 3B6 0B3 2B3 1B7 3B7
--------------- --------------- --------------- ---------------

MB0L 128 0 128 0 128 0 128 0 128 0 128 0 128 0 128 0
MB1L 128 0 128 0 128 0 128 0 128 0 128 0 128 0 128 0
MB6R 128 0 128 0 128 0 128 0 128 0 128 0 128 0 128 0
MB7R 128 0 128 0 128 0 128 0 128 0 128 0 128 0 128 0
------------------------------------------------------------------------
System Total (MB): 4096

So, part number is A3732A.

Thanks!!

Francesca