Issue After Changing Password on Morpheus Ver 8.0.7-4

[Siame]

Hello,

I encountered an issue after changing the password on Morpheus Ver 8.0.7-4.

• The Dashboard displays: HTTP error! Status 500

• The cluster and backup have disappeared

• Services are not functioning properly

My intention was only to change the password. After performing the change, should I check or update any additional settings to ensure that the system works normally?

Any guidance or best practices would be greatly appreciated.

Thank you in advance.

[Arnout_Verbeken]

This seems to be a Simplivity VME?  If so, I would create an official case for this.

[Siame]

Hi [HPE Support Team],

Thank you for your response.

Yes, that’s correct — please find my environment details below:

Hosts: HPE SimpliVity 325 Gen11 (2 Nodes)
Hypervisor: Ubuntu 22.04.5 + KVM
Datastore: Managed by OVC (OmniStack)

Morpheus Appliance:
OS: Ubuntu 22.04.5
Deployment Type: Morpheus QCOW2 image
Running on: VMware ESXi 7 (1 VM)

Arbiter VM:
Version: HPE SimpliVity Linux Arbiter 6.0.0.39
Running on: VMware ESXi 7 (1 VM)

Thank you very much for your support and guidance.

[zayanhani]

Did you face this right after changing the local user password or was it an LDAP-integrated one? I had weird session glitches before but they usually clear after a restart.

[Siame]

Hi zayanhani,

Thank you for your reply.
I’ve checked and confirmed that my Morpheus system is not using Active Directory or LDAP integration — it’s configured for local user authentication only.
The issue occurred immediately after changing the password for the local System Admin account, and I did not perform any further actions such as restarting services after the password change.

Please let me know if there are any steps or checks I should perform to ensure that all services resume normal operation.

Thank you for your support.