HPE OneView
cancel
Showing results for 
Search instead for 
Did you mean: 

Tearing my hair out with oneview and Proactive HA provider...

 
Highlighted
Regular Advisor

Tearing my hair out with oneview and Proactive HA provider...

We have DL360 Gen10 Clusters, connected/managed with Oneview (latest version), and we have OV4VC v9.6 registered with vcenter 6.7U3.

Nothing works with the HA-Priovider, and this remains blank no matter what. I have re-added the vcenters to ov4vc several times, and watched it register successfully, but never see the HA provider listed, despite all the HPE hardware information appearing in the extra tabs in vCenter.

What can I do? One of the main reasons for going HPE+onview was this functionality, and its broke!

pro-activeHA_Fail.png

Trying to put all this together with working functionality has given me grey hairs!

 

 

5 REPLIES 5
Highlighted

Re: Tearing my hair out with oneview and Proactive HA provider...

Hello @T_1_6 , 

are you logged in vsphere as Administrator?

 

I am an HPE Employee.

Accept or Kudo

Highlighted
HPE Pro

Re: Tearing my hair out with oneview and Proactive HA provider...

Hi 

In addition to above, please check by un-registering the OV4VC appliance from vCenter and then re-registering again. Please try this:

1) Disable Proactive HA from the non-working vCenter cluster.
2) Shutdown the OV4VC appliance VM and wait until it is completely powered off.
3) In a web browser, navigate tohttp://vCenter_Server_name_or_IP/mob(Where vCenter_Server_name_or_IP is the name of your non-working vCenter Server or its IP address.) Logon as administrator to the vCenter MOB interface.
4) Click Content.
5) Click Extension Manager.
6) You will see a partial list of all extensions registered in vCenter, you probably will need to click "(more...)" to see all of them
7) Select and copy the name of the plug-in you want to remove from the list of values under Properties. In this case it will be com.hpe.ov4vc, so copy this key name
Click Unregister Extension. A new window appears.
9) Paste the key of the plug-in (com.hpe.ov4vc) and click Invoke Method. This removes the plug-in and results in void. Now vCenter has unregistered the OV4VC appliance.
10) Close the window.
11) Refresh the Managed Object Type:ManagedObjectReference:ExtensionManager window to verify that the plug-in is removed successfully.
12) Power ON the OV4VC appliance VM and wait until it is completely powered ON
13) Verify is there is any remaining vCenter registration; if there is, remove it and re-add it
14) Making sure that the hosts that were "unmanaged" before are managed by OneView (not OV4VC), under Server Integrations, add OneView credentials in OV4VC. Check page 18 of the OV4VC 9.6 User Guide "Configuring Server Integrations for HPE OneView for VMware vCenter"
15) Re-enable Proactive HA in vCenter and verify Health State.

 

I am an HPE Employee

Accept or Kudo
Highlighted
Regular Advisor

Re: Tearing my hair out with oneview and Proactive HA provider...

This would be good if I hadnt just tried it out of the box, and it still failed.

Redeployed vcsa fresh, re-deployed OV4VC 9.6 fresh, guess what still blank for clusters with HPE hardware in.
The ONLY WAY I could get this stuff working, was to use OV4VC 9.5.1, which works, and then upgrade to 9.6.
A fresh install of 9.6 DOES NOT PULL any servers from OV appliance, and fails to match any hardware in the proactiveha.log file on the OV4VC appliance.

9.5.1 works, and then continues to work after manually upgrading to 9.6.

Now I have a non-working Oneview+Infosight+RemoteSupport setup, after fresh deploying a new OV appliance to try and fix this issue. You couldn't make this stuff up with how much time I am wasting with these products.

 

Highlighted

Re: Tearing my hair out with oneview and Proactive HA provider...

@T_1_6 as this is initial configuration, which never worked before I would recommend you to contact an HPE consultant, so they show you how it should be done. for sure this will save you some time.

If you open a case I don't know if someone will take it, as it's not really break&fix but you could try also this option.

It's very good that you tried to set it up alone, tough.

I am an HPE Employee.

Accept or Kudo

Highlighted
HPE Pro

Re: Tearing my hair out with oneview and Proactive HA provider...

Yes, please open a case, and send me a private message with the case #

Thanks,
Doug

I am an HPE employee
Accept or Kudo