How to clear event / alert in OpsRamp after certain duartion

[TDinesh]

 Hello team, we are monitoring some events via Event ID, there is no OK alerts, so we need some solution to clear the event from OpsRamo console , but not to send that resolution event to service now .

So we want that event to be cleared in OpsRamp 30 min / 1hr from console, how can we achieve this.

[Bharath_K]

DInesh ... you are use OpsRamp Process Automation (https://docs.opsramp.com/solutions/remediation-automation/process-automation/) to automate most of the tasks. You can use to automate to close the alerts beyond a specific period of time.

[RaghuIyengar]

Yes - As Bharath Mentioned - it can be done using Process automation.

1. Use a Scheduled/Timer based start event to run periodically

2. Use a Find Alerts Platform task [Query can be createdTiime >= "-24h"]

3. Use a sub process to run for each alert

4. If further conditions are needed, then use task to check (gateway)

5. Perform Platform task "Heal" alert

6. End sub process & main process