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Re: How to clear event / alert in OpsRamp after certain duartion

 
TDinesh
Occasional Contributor

How to clear event / alert in OpsRamp after certain duartion

 Hello team, we are monitoring some events via Event ID, there is no OK alerts, so we need some solution to clear the event from OpsRamo console , but not to send that resolution event to service now .

So we want that event to be cleared in OpsRamp 30 min / 1hr from console, how can we achieve this.

2 REPLIES 2
Bharath_K
HPE Pro

Re: How to clear event / alert in OpsRamp after certain duartion

DInesh ... you are use OpsRamp Process Automation (https://docs.opsramp.com/solutions/remediation-automation/process-automation/) to automate most of the tasks. You can use to automate to close the alerts beyond a specific period of time.


P Bharath Krishna
OpsRamp Customer Success

I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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RaghuIyengar
HPE Pro

Re: How to clear event / alert in OpsRamp after certain duartion

Yes - As Bharath Mentioned - it can be done using Process automation.

1. Use a Scheduled/Timer based start event to run periodically

2. Use a Find Alerts Platform task [Query can be createdTiime >= "-24h"]

3. Use a sub process to run for each alert

4. If further conditions are needed, then use task to check (gateway)

5. Perform Platform task "Heal" alert

6. End sub process & main process

 
 

 



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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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