HPE Simplivity upgrade OVC--4.1.3 to 5.2.0

[andyhsc]

HI:

I have a 4-node cluster, and the current OVC version is 4.1.3. I need to upgrade to 5.2.0. I used the upgrade manager to upgrade OVC, and two of them have been successfully upgraded, but one has been stuck in the "Resynchronizing virtual machine data" stage for more than an hour. How can I solve this problem? Thank you.

[Sanika · Accepted solution]

Hi @andyhsc 

"Resynchronize virtual machine data" - This is one of the phase in OVC upgrade phases which ensures that the guest virtual machines are synced between the primary and secondary hosts and are HA compliant.

The time required for this phase depends on the number of virtual machines that exist and the amount of I/O on each of the virtual machines.
At times, however, the upgrade might get stuck at this phase.

I would suggest you to contact HPE support to find out why resynchronizing virtual machine data is taking so long.

Also, for more information on this, you may go through the document "HPE OmniStack 5.2.0 for vSphere Upgrade Guide".
https://support.hpe.com/hpesc/public/docDisplay?docId=sd00005177en_us&page=GUID-1C49B873-B163-4770-A1DC-8221BBF65BB4.html

Regards,
Sanika.

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[andyhsc]

HI：Sanika

I contacted HPE Support engineer, he helped me to manually upgrade OVC, the problem has been solved, thank you for your advice.

[Sanika]

That's great!

Glad to know your issue has been resolved.

Regards,
Sanika.