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тАО08-24-2023 09:05 AM - last edited on тАО08-24-2023 09:14 PM by support_s
тАО08-24-2023 09:05 AM - last edited on тАО08-24-2023 09:14 PM by support_s
Cannot update from logical interconnect group
Hi
For the last few days we are getting this message and now our Synergy is unusable luckily we are still in lab mode otherwise it wouod be disaster
This message shows up for the last 3 days and there is no way to get out of it no article to follow apparently lots of people say it is impossible but I am getting this\
firmware is 8.2 on HPE synergy 12000 frame
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тАО08-24-2023 09:11 AM
тАО08-24-2023 09:11 AM
Re: Cannot update from logical interconnect group
My initial thought is that there is either a stuck task from something that started a few days ago or you have a failed component (such as an internconnect link module or an AOC cable) that has interrupted the link topology. In any case, the cause is elsewhere.. ..start at the dashboard and look for alerts. If there's nothing there, start at the LE and work your way through each LI and inspect all the interconnects for anything suspicious or critical or warning.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО08-24-2023 09:22 AM
тАО08-24-2023 09:22 AM
Re: Cannot update from logical interconnect group
I was playing with DCBx it was enabled and NVME TCP protocol enabled and QoS ports were selected
after that was removed then it is updated
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тАО08-24-2023 09:55 AM - edited тАО08-24-2023 09:56 AM
тАО08-24-2023 09:55 AM - edited тАО08-24-2023 09:56 AM
Re: Cannot update from logical interconnect group
Perhaps one of your prior changes had not completed (even if the UI suggested it did); if this occurs again opening a support case with an LE support dump would assist in triaging the issue.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО08-24-2023 10:05 AM
тАО08-24-2023 10:05 AM
Query: Cannot update from logical interconnect group
System recommended content:
1. HPE Synergy Frame 12000 - SAS Interconnect Firmware update failed during staging
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