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01-19-2022 08:13 AM - last edited on 01-24-2022 07:49 AM by support_s
01-19-2022 08:13 AM - last edited on 01-24-2022 07:49 AM by support_s
Synergy Composer not work
Hello. I've Installed the second Composer, but it does not get into standby mode with the main one. Firmware information is empty. I recreated the composer image, recreated without errors. I saw in the serial console of this composer another ILO address not from my network. Next, to reset the configuration, I set S6 to the ON position on the maintenance switch, waited more than 30 minutes, turned off the composer, set S6 to the OFF position. And now I don't see any information in the serial console.
What can be done with this? Thank you.
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01-19-2022 09:13 AM
01-19-2022 09:13 AM
Query: Synergy Composer not work
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01-19-2022 09:41 AM
01-19-2022 09:41 AM
Re: Query: Synergy Composer not work
That's the manual I studied. There is no solution for me.
Now the second Composer reboots every 10 minutes and eventually shuts down. This can be seen from the display on the front of the Composer.
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01-19-2022 09:54 AM
01-19-2022 09:54 AM
Re: Query: Synergy Composer not work
I need to regain access to the ILO
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01-24-2022 08:25 AM
01-24-2022 08:25 AM
Re: Synergy Composer not work
Nobody should ever use that switch on a Synergy Composer. There's no telling what state it is in now; it likely cannot even accept a reimage from scratch any longer. You'll have to open a support case and explain what happened. It's possible you had a faulty composer but if not, you wiped any chance of using normal supported processes to use it and the NVRAM needs to be rewritten in order to accept a new image.
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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01-24-2022 08:48 AM
01-24-2022 08:48 AM
Query: Synergy Composer not work
System recommended content:
If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.
Thank you for being a HPE community member.