Switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A can not backup config

[Will0404]

hi all!

I have a new switch HPE OfficeConnect Switch 1920S 48G 4SFP JL382A, I already config ok, but when I backup config, It can not create a file backup config. Because I still some switch 1920S and I want use this file backup is file backup template. Pls help me, thank you.

[jmpk]

Hello @Will0404 

Can you please let me know the firmware  on your device and let us know the error screenshot if you have any .

I also sugget you to refer below link and check for Backup and Update Manager

https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

[Will0404]

My switch used firmware PD.01.05, I already update PD.01.07,  I want create 1 file backup

when I already have 1 file backup, I want use it for another switch HPE 1920s, when I tranfer file backup, it complete,  but nothing change in config (Vlan, Port, setup network...) Can you guide me about this issue.

[jmpk]

Hello @Will0404

So you are backing up Switch 1 configuration file and trasferring to Switch 2., after transfer you are not seeing the configuration changes in Switch 2 , is that correct  ? 

Once transfer is completed, i suggest you to reboot by Diagnostics -> Reboot Switch. Once switch comes up check the configurations. 

[Will0404]

Hi jmpk!

"So you are backing up Switch 1 configuration file and trasferring to Switch 2., after transfer you are not seeing the configuration changes in Switch 2" =>Yes that right.

After tranfer file config I already reboot switch in Diagnostics menu but nothing change.

[jmpk]

Hi @Will0404 

Strage behaviour , I suggest you to log case with support , they will help out the missing pieces here.