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тАО06-01-2022 08:07 AM - last edited on тАО06-01-2022 09:12 AM by support_s
тАО06-01-2022 08:07 AM - last edited on тАО06-01-2022 09:12 AM by support_s
I have two HPE MSA 2050's that I am trying to check the warranty status on. However, when I enter the serial numbers on HP's warranty check website, it says that the serial numbers are not valid. How can I find warranty status of SANs by serial number? Thank you.
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тАО06-01-2022 09:08 AM
тАО06-01-2022 09:08 AM
SolutionSystem recommended content:
2. HPE MSA 2050 Storage - Supported Configurations
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тАО06-01-2022 09:34 PM
тАО06-01-2022 09:34 PM
Re: HPE MSA 2050 Warranty Check
Hello @Hawkins_IT,
Please private message the serial number. I will try to check and get back to you.
Regards,
Srinivas Bhat
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I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО06-03-2022 02:59 AM
тАО06-03-2022 02:59 AM
Re: HPE MSA 2050 Warranty Check
Hello @Hawkins_IT,
Thanks. I received the SNs. I will check and get back to you.
Regards,
Srinivas Bhat
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Note: All of my comments are my own and are not any official representation of the company.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО06-08-2022 02:27 AM
тАО06-08-2022 02:27 AM
Re: HPE MSA 2050 Warranty Check
Hello @Hawkins_IT,
I could find the details only for *******188. For this system warranty is expired. But the support contract is active till the next month end.
Unfortunately, I couldn't find the details for *******168 and *******479. Please you please the serial numbers again and update me in private chat? Also please let me know the installed country for those 2 systems.
Regards,
Srinivas Bhat
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HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО06-08-2022 05:10 AM
тАО06-08-2022 05:10 AM
Re: HPE MSA 2050 Warranty Check
I sent you a private message with the information. Thank you!
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тАО06-08-2022 05:12 AM
тАО06-08-2022 05:12 AM
Re: HPE MSA 2050 Warranty Check
Fine @Hawkins_IT. I will check that and get back to you.
Regards,
Srinivas Bhat
If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО06-10-2022 05:35 AM
тАО06-10-2022 05:35 AM
Re: HPE MSA 2050 Warranty Check
Hello @Hawkins_IT,
The serial numbers *******168 and *******479 are the controllers of same system (*******188). There is no separate warranty status for individual controllers. Are you good with that? Let me know if you need any further assistance.
Regards,
Srinivas Bhat
If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО07-26-2023 12:25 PM
тАО07-26-2023 12:25 PM
Re: HPE MSA 2050 Warranty Check
Is there a way for others to check? i Also have one that i'm 95% sure is not under warranty but i want to confirm and put int he date it was out of warranty for next time.
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тАО07-26-2023 09:01 PM
тАО07-26-2023 09:01 PM
Re: HPE MSA 2050 Warranty Check
Hello @slewfoot2xm,
Thank you for posting! Please refer to the below link:
We hope it helps!
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
