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Re: Latest firmware and problem with MSA Health Check

 
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techdaw
Advisor

Latest firmware and problem with MSA Health Check

Dear Sirs, 

I upload logs file from storage MSA 2060 to MSA Health Check | HPE Services then have back 

Error: An unexpected error occurred in the application. The support team has been notified.

 

And if download lates software firmware IN210P002-2.0.0 then loaded 
i get:
The installation procedure was completed successfully.

 

then log in MSA i have

Bundle Version: IN210P002
GEM Version: usm-rss_sbbsas_indium_msa_vikings-v5.3_lite-r2023.19.2_rc2_rel_29
MC Firmware: IXM210P002-01 MC Loader: 1.71.37572
MC OS Version: IPM210P002-01 CPLD Revision: 2.8
ASIC Controller Version: 1.71.37572
SC Firmware: INS210P02-01    

I is corect ?

 

 

3 REPLIES 3
Sahana_S
HPE Pro
Solution

Re: Latest firmware and problem with MSA Health Check

Hello @techdaw ,

Yes, the firmware update appears to be correct and successfully applied.
All the versions listed align with the latest firmware release IN210P002-2.0.0 for the HPE MSA 2060 storage system.

You can verify the firmware bundle details by checking the official HPE firmware release notes for the MSA 2060 to ensure no features or updates are missing.

 

Thanks and Regards,
Sahana S



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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zayanhani
Advisor

Re: Latest firmware and problem with MSA Health Check

Thanks for sharing the details. I am not fully sure either, but from what you posted it looks like the firmware installed correctly. Did you try re-uploading the logs after the firmware update to see if the Health Check still gives the error?

Sahana_S
HPE Pro

Re: Latest firmware and problem with MSA Health Check

Hello @techdaw ,

Please let me know if your query has been resolved or not.

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Thanks and Regards,
Sahana S



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo