MSA2060 front led always on after firmware update

[AlexMoro]

Hello,

I have problem with MSA2060 after update firmware from stock IN110P002 to IN210P001. Storage works good, "System Health" is OK, but all front leds always on, even ID display shows 88. I have tried reset MC/SC, restore defaults via CLI, activate previous firmware, set led off via CLI, nothing help. Now I using IN210R004 FW, problem still here. 

How I can "reset" front panel leds?

https://imgur.com/VVkTnU8

https://imgur.com/undefined

[AlexMoro]

second img link fix: https://imgur.com/a/o7dInur

[ArunKKR]

Hi Alex,

You could try a graceful power cycle after shutting down storage controllers.  Shut down storage controllers through SMU/CLI, remove power to controller enclosure and reconnect it after 2 minutes. Check the status. If the issue persists the chassis will need to be replaced. You may log an HPE support case to replace the chassis. https://support.hpe.com/hpesc/public/docDisplay?docId=a00105306en_us&docLocale=en_US

[ArunKKR]

Hi , We wanted to follow up and check if the steps shared addressed the issue. Request you to please respond with a Yes/No. You may also click on "Accept as a solution" button if the issue is resolved.

[AlexMoro]

Unfortunately, it didn't help

[ArunKKR]

Hi Alex, The chassis requires replacement in that case. Please log an HPE support case to arrange chassis replacement.

[AlexMoro · Accepted solution]

The issue is resolved! I have removed the right power supply then gently touch a flat cable connector from front panel and problem was fixed. Looks like it was bad contact. Dunno why it happened after FW update.

[Sunitha_Mod]

Hello @AlexMoro,

Perfect! 

We are glad to know you were able to find the solution and we appreciate you for keeping us posted.