Netserver serial number utility:serial number not available or incorrect SOLUTION

[Chris Cook_2]

First let me tell you (Jake and Terri) thank you very much for your replies. Unfortunately neither the BIOS or MMC flash helped the problem. It does not show a DIMM failure, just:

The system serial number is not available.
Restoring the system serial number...
This process could take as long as 20 seconds.
8881-51 : NetServer Management Controller Selftest Failure


My question now is, should this be something to worry about (I can hit F1 and continue into windows) or should I consider replacing the front control panel or system board?

Thank you,
Chris Cook
cookrx7@no.spam.yahoo.com

[Terri Harris]

Chris,

I am guessing the actual POST error number is 0080 - is this correct? If so this errors indicates the mangement controller board may be failing. If it actually fails it will hang on POST and not allow you to continue - in this case the management board must be replaced to get the server working again.
Sounds good for now - I would just run it!

[Chris Cook_2]

I'm sorry, that was a typo, the error is:

0081-51, not 8881-51

Is the management controller board actually locatied on the system board on the LC 2000 or somewhere else?

[sw13]

Is there a serial number changer for an HP XW8000 PC?

I use Altiris Deployment Server and my primary lookup is the serial number. I have 4 PC's all reporting back the same serial number. At each refresh in Altiris a different PC is Activated. So the serial numbers must be corrupted and I would like to change them.

Thanks.
Steve