Event Monitor Messages using Fibre Channel and SAN

[Scott_14]

Hello:
We are using a Tachyon TL Fibre Channel card with SAN.

Event Monitor keeps sending messages of :
Hardware Status: (not present in log record).

SCSI Sense Data: (not present in log record)

Along with some of:

Message in ll_msg (set: 16 msg: 0) did not exist in catalog.
Catalog type is MONITOR_INFO
Catalog version is A.01.00
Module name is disk_em
Message set number is 16
Message number is 0
Message size is 60

The messages are periodic, but everything to my knowledge is ok. Is there a patch, or a fix to this?
Using HP-UX11.

Thank you.

[melvyn burnard]

I believe this is caused by a combination of an older version of the STM Diagnostics, and the TL driver.
You would need to upgrade the TL driver to at leats version 4 (available on the hp software site, ) and the newest SUpport Tool Manager Diagnostics set.

[Tobias Hartlieb]

Hello,
it looks like if you have a corrupted version of diagnostic, because of the EMS entries. I would recommend to update to the current version of Online Diagnostic (Support Plus) from IPR0301 available e.g. from http://www.software.hp.com/SUPPORT_PLUS/

N.B.: If all patches are installed, this can be done online on HP-UX 11.0.
Tobias

[Scott_14]

Thank you, I went to download the latest Support Plus,
is this just a "trial" version as it indicates?

thank you again.

[Scott_14]

Ok, i updated the support tools, and check the ver of the
tachyon and its 11.00.05.

I am now waiting to see if i still get messages, not sure what else at the moment to try, didnt know if there was maybe something else, to set or "fine tune" how it monitors this.

[Printaporn_1]

Hi,

please check PHSS_22847