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Re: How can I do with this problem?

 
leiyu_1
New Member

How can I do with this problem?

When I execute the command "ioscan -fn" on HP L2000, I found the following message:
"unknown -1 0/7/0/0 UNCLAIMED UNKNOWN PCI SerialBus (107e0004)"
Somebody who could tell me how to settle it? Thanks!
6 REPLIES 6
Rajeev  Shukla
Honored Contributor

Re: How can I do with this problem?

You have to see what card is installed in 0/7/0/0 (address) slot which you can see when you go behind the server and then install the appropriate driver for that card.
leiyu_1
New Member

Re: How can I do with this problem?

Hi,Rajeev Shukla
I also found another message by the "dmesg" command:
"! WARNING ! WARNING !
The Fibre Channel PCI Tachyon card adapter (A3740A) is NOT supported on HP-UX version 11.11 or later.
Instead, you should use the Fibre Channel PCI Tachyon TL card adapter (A5158A)."
Maybe its the cause of the "unknown -1 0/7/0/0 UNCLAIMED UNKNOWN PCI SerialBus (107e0004)"message.
The two messages were in the same HP-L2000 machine.
Rajeev  Shukla
Honored Contributor

Re: How can I do with this problem?

There you go!!
Thats surely the reason. Its a very old card you are using for which 11i doesn't have the supported drivers and you'll either have to use 11.00 or replace the card with a newer model

Cheers
Rajeev
leiyu_1
New Member

Re: How can I do with this problem?

Thank you very much!
Matti_Kurkela
Honored Contributor

Re: How can I do with this problem?

0/7/0/0 refers to PCI slot 11.
That slot has a card in it, but the kernel cannot find a suitable driver for the card. The driver may be installed to the system, but not configured into the kernel.

First, you must find out what the card is. If you have STM diagnostics installed, you could use "mstm" (text mode) or "xstm" (graphics mode) to try and find out more information about the card.

If that is not possible, you'll have to go to the server and look at the card in slot 11 to find out what kind of card it is.

When you know the model number of the card and the OS version number, you can use them to search for installation instructions for that card. You'll need to find out the driver name. Some cards also require that a hardware enablement patch is installed: the installation instructions will tell you if patches are necessary.

When you know the driver name, start up SAM, go to Kernel Configuration -> Device Drivers and enable the driver. If the driver is not there, it's probably on the HP-UX Application CDs, or available in software.hp.com.

It is likely you have to rebuild the kernel and reboot the server to make the change effective.
MK
leiyu_1
New Member

Re: How can I do with this problem?

Thanks for both of Rajeev Shukla and Matti Kurkela's helping.