Ignite backup is hanging

[Sreer]

Hi Gurus,

Iam trying to take ignite backup of my HPUX server using graphics mode.

After selecting the

« create Network recovery archive » option its saying checking the ignite software on client...

I checked the ignite logs :

#ignite:/var/opt/ignite/clients/prod-ser/recovery/latest# cat recovery.log


======= 04/25/11 16:24:17 METDST Started /opt/ignite/bin/make_net_recovery.
(Mon Apr 25 16:24:17 METDST 2011)
@(#)Ignite-UX Revision C.6.10.97
@(#)ignite/net_recovery (opt) $Revision: 10.834 $ $Date: 2006/06/14
13:47:40 $


* User interface starting.
NOTE: Detected entries in the defaults file at
/var/opt/ignite/recovery/client_mnt/0x00306EF47182/recovery/defaults.

#ignite:/var/opt/ignite/clients/prod-ser/recovery/latest#

Could you pls tell me where it went wrong?
what are the other logs I need to check to find the bottle neck?
waiting for your precious advice to complete my backup !

Many thanks
Rgds
Sree

[Michael Steele_2]

Ignite works via MAC addresses. So begin by verifying them. On the client side use arp -a or ifconfig -a to get the clients macs.

On the ignite server side refer to:

/var/opt/ignite/recovery/client_mnt/0x00306EF47182

Cross reference the client's mac with this number - 0x00306EF47182

Do they match? No. Then use the mv command to change it.

[Vivek_Pendse]

Hi,

Can you paste/send the recovery.log file from the client of which you were taking ignite backup. That will help here.
Or try to take command line backup & check what's going wrong.

Thanks,
Vivek

[Sreer]

Hi Gurus,
Thanks for help.

Sending the logs

#n4sadm2:/var/opt/ignite/clients/prod-ser/recovery/latest# cat recovery.log


======= 04/25/11 16:24:17 METDST Started /opt/ignite/bin/make_net_recovery.
(Mon Apr 25 16:24:17 METDST 2011)
@(#)Ignite-UX Revision C.6.10.97
@(#)ignite/net_recovery (opt) $Revision: 10.834 $ $Date: 2006/06/14
13:47:40 $


* User interface starting.
NOTE: Detected entries in the defaults file at
/var/opt/ignite/recovery/client_mnt/0x00306EF47182/recovery/defaults.

Program Terminated. SIGHUP received. Exiting.


======= 04/25/11 21:22:59 METDST make_net_recovery completed unsuccessfully

#n4sadm2:/var/opt/ignite/clients/prod-ser/recovery/latest#

Rgds
Sree

[Vivek_Pendse · Accepted solution]

This error is pointing to:
when you are taking ignite backup from GUI session, then that time or after some time, the GUI session is getting closed before competing the client backup.
If you try out the command from the client side, with nohup &, then it will run in background & will not be terminated.

Thanks,
Vivek

[Sreer]

Hi Vivek,

Thanks for guiding me.

I will do a trialwith out graphics.

But I want to solve the issue and to resume the backup in Graphics mode.

Any idea how can we solve the issue?

Rgds
Sree

[Vivek_Pendse]

Hi,

Did you check from the command line?

If the connection to your CDE is not dropping, then you can even finished the client's backup in GUI.

Thanks,
Vivek