Login problem

[Helen French]

Hi,

May be a simple issue: I have a user right now trying to login to the serever ( hp-ux 10.20 ) and couldn't get a prompt. It just hangs before getting the prompt. The home directory of the user is an automount NFS directory. I can see this user with a 'who' command. But I cannot kill the 'sh' process. The bdf shows the home directory is mounted and I can even see the content of his home directory

Any idea ..???

Thanks!
Shiju

[harry d brown jr]

Shiju,

You've seen the drill:

Do you have the latest patches installed?

live free or die
harry

[Sridhar Bhaskarla]

Hi Shiju,


Edit his/her .profile and point the HISTFILE to somewherelse other than his/her home directory itself and see if it helps.

-Sri

[Patrick Wallek]

I assume you've checked permissions on /home and on their home directory and all files in their home directory?

[Helen French]

Hi,

Harry, the patch level is fine. There are other users which uses this same routine for logging in and works fine. Any individual patches to check up?

Sri, I tried moving the .profile itself and didn't help.

Is there any way to kill the processes ?

Shiju

[Helen French]

Patrick - the permissions are okay !

Shiju

[harry d brown jr]

Shiju,

How about these patches:

PHNE_25234
PHNE_15159

live free or die
harry

[harry d brown jr]

Shiju,

As Sri suggest, have you tried moving the HISTFILE to a non-automounted directory?

live free or die
harry

[Sanjay_6]

Hi Shiju,

What is the user shell. Is he using ksh ?.

Regds

[Helen French]

Sanjay - the shell is /bin/sh

Harry - the patch 25234 is not installed. I will try that.

Also, there is no HISTFILE in the user's home directory. I even moved the .profile file !

This is an NIS user.

Shiju

[S.K. Chan · Accepted solution]

Maybe an NFS file locking issue. The symptom has happened to me a few time.
Try this on the client end.

1) Kill rpc.lockd and rpc.statd:
# kill -9 `ps -ef|grep rpc.lockd|grep -v grep|awk '{print $2}'`
# kill -9 `ps -ef|grep rpc.statd|grep -v grep|awk '{print $2}'`

2) Delete all files in /var/statmon:
# rm -R /var/statmon/sm.bak
# rm -R /var/statmon/state.bak
# mv /var/statmon/sm /var/statmon/sm.bak
# mv /var/statmon/state /var/statmon/state.bak

3)Restart rpc.statd and rpc.lockd:
# /usr/sbin/rpc.statd
# /usr/sbin/rpc.lockd

[Helen French]

Chan,

That was great ! It worked. The user is able to login now.

But i notified the old logins are still listing in 'who' command, but not in 'ps -aef' command ! any idea why ?

Thanks for ur help !

Shiju

[S.K. Chan]

I'm glad it worked ! If you see UID in who but not in ps, I would think /etc/utmp is corrupted because "who" gets it info from that file. I'm not sure how to fix this inconsistence. Maybe what you can do is save a copy of that file then just emptied the original /etc/utmp file and reboot the system. Again I'm NOT SURE...

[Helen French]

Hi Chan,

Thanks! I will take care about that ..

Shiju